Service Manager - Supported Living

☞ Defour Partnership

View: 104

Update day: 07-05-2024

Location: Morecambe North West

Category: Other

Industry: Public Safety

Position: Mid-Senior level

Job type: Full-time

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Job content

Defour Partnership is working closely with a fantastic National Social Care Provider, recruiting for a Service Manager in Morecambe. Offering you a rewarding role with the opportunity to develop your skills in a positive and enriching environment. Opportunity to manage and provide leadership to a Service of individuals with a range if support needs including Learning Disabilities and complex care for one of the UK’s largest providers of Supported Living Specialists. The Role: A Service Manager is responsible for the delivery of excellent operational services within a defined locality, the postholder is responsible for regularly supervising a defined number of Team Leaders. Job Purpose:-To ensure that excellent services are delivered across the area and are specific to the needs and requirements of each person who uses the service.
  • To provide specific clinical advice and support when necessary in relation to such requirements of persons using the service.
  • To be accountable to your Area Manager. Key Responsibilities:
  • To monitor and support the delivery of person centred services to all people using the service.
  • To monitor and support the health and safety of both people using the service and support staff.
  • To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards.
  • In the absence of the Area Manager to take other responsibilities for all aspects of the operation of the office.
  • To provide supervision and support to Team Leaders through effective recruitment and selection, coaching and Performance Management as well as Support to manage their team of Support Workers.
  • To ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets.
  • To use and update IT processes to include the completion of accurate rota and timesheet information using the company’s systems and procedures.
  • To work effectively with external agencies to promote the work of the company and to increase referrals and placements within the Area in line with defined business targets.
  • To develop knowledge and skill of staff teams through delivering service specific training as and when required.
  • To develop own knowledge and practice relative to continuous service improvement. Essential Skills and Experience:
  • Professional Qualification/NVQ Level 5 or NVQ 4 (or working towards).
  • Minimum of four years experience within the learning disability or mental health sector.
  • Minimum of three years management experience. Personal attributes and skills
  • Motivational with leadership skills.
  • Self starter with attention to prompt timekeeping.
  • Organised with ability to meet deadlines and fulfil obligations generally.
  • Excellent communication skills.
  • Excellent financial skills.
  • Person centred approach to delivery of services. The successful candidates will be required to undertake an Enhanced Disclosure and Barring Service check or
  • Protection of Vulnerable Groups Check PVG (*Scotland only) For more details, please contact Joanne for a confidential chat or apply with your cv online today
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    Deadline: 21-06-2024

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