Service Desk Analyst

☞ Lancaster University

View: 106

Update day: 24-05-2024

Location: Lancaster North West

Category: Information Technology

Industry:

Salary: £24,715 - £28,131 a year

Loading ...

Job content

We are looking for a motivated individual, who is committed to championing customer-driven support in line with the department’s strategic outlook and is enthusiastic about the continual development of incident triage and service delivery.

In return, we will provide a competitive salary, 25 days annual leave plus additional university closure days at Christmas and Easter, opportunities for continuing professional development, attractive incentives such as our flexible benefits scheme, and a package of family-friendly work-life balance policies.

You will be joining our busy Service Desk team, providing the first point of contact for IT support at the University. Information Systems Services support a range of exciting projects and IT services for staff and students at the University. The role is based at Lancaster’s Bailrigg campus and operates in line with the University’s agile working policy.

You will have a broad range of IT knowledge and customer-facing work experience and be able to combine IT and problem-solving skills with a strong customer focus to ensure that we provide excellent service to our staff, students, and visitors. An understanding of Lancaster University, its people, IT systems, and processes is desirable but not essential.

Loading ...
Loading ...

Deadline: 08-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...