Service Architect

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Update day: 11-06-2024

Location: Hook South East

Category: High Technology Mechanical / Technical Electrical / Electronics IT - Software

Industry: Staffing Recruiting

Position: Associate

Job type: Full-time

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Job content

Location - Basingstoke - Hybrid (2/3 days per week)

We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document appropriate end-to-end service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service.

Demonstrable Experience In The Following
  • Detailed knowledge of service management concepts and techniques;
  • A strong operational understanding of service supply chains;
  • Experience of service operating model design for major IT systems
  • The ability to write coherent, concise, and readable technical service documentation;
  • Experience of working to tight timescales within a high energy team environment;
  • Ability to lead both virtual and co-located teams;
  • Ability to influence senior stakeholders both internally and externally with varying objectives.
Core Skills
  • Client-facing skills at senior-level discussion, with the ability to communicate ideas and thoughts to senior executives;
  • Negotiating, bringing consensus, with substantial experience of running workshops;
  • Commercially astute - working knowledge of the contractual obligations and associated constraints;
  • Self-motivating and objective setting;
  • Leadership skills for team co-ordination and motivation;
  • Excellent presentation skills both verbal and written.
Benefits Package
  • Base Salary: £65,000 - £75,000
  • Annual Bonus: 10%-15%
  • Car Allowance: £5,800 (Can be taken as cash into monthly salary)
  • Pension: Double matching contributions of up to 10%
  • Annual Leave: 25 days plus all public holidays & buy up to 10 days additional days
  • Life Assurance: 2 x salary life assurance
  • Excellent Training & Development; Paid Training & Certifications
  • Health & Well-being: Private Medical/ Dental Cover
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Deadline: 26-07-2024

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