Service Administrator Temporary

☞ Mploy Staffing Solutions

View: 111

Update day: 07-05-2024

Location: Ringwood South West

Category: Consulting / Customer Service IT - Software

Industry: Automotive Staffing Recruiting Financial Services

Position: Associate

Job type: Temporary

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Job content

Service Administrator

Location:Ringwood
Salary:£9.13ph + overtime pay
Working Hours:8.30am-5.30pm, Mon-Fri
Free Onsite Parking

Our Ringwood based client are looking for an organised, self-motivated individual to support their Customer Service team.

The role will consist of a variety of duties and will require someone who is adaptable and who embraces change for the good of the business.

Key Duties
  • To be the first point of contact for customers
  • To log and process incoming service requests received by phone or email
  • Regularly update job status on internal CRM systems
  • To efficiently deal with customer and contractor queries
  • Assign completed jobs and update system accordingly
  • Update customers website systems with job status/estimated time of arrivals for Engineers
  • Produce daily reports on customer job status’ for both internal and external distribution
  • Assist schedulers in in organising relevant access permits
  • Preparation of quotations
  • Assist with preparation of maintenance schedules and bookings
  • Collating and uploading of customer paperwork
  • Assist with processing of engineers worksheets onto the accounts system
  • Any other ad-hoc administrative tasks
This is a temporary position that may lead to a permanent role should it suit both parties. You will need to be well organised have strong administrative skills and be adaptable to change.
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Deadline: 21-06-2024

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