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Senior User Researcher
View: 108
Update day: 30-04-2024
Location: Brighton & Hove South East
Category: IT - Software
Industry: Internet Publishing
Position: Mid-Senior level
Job type: Full-time
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Job content
What We’re Looking ForWe are looking for an experienced UX Researcher to join our multidisciplinary product team. As part of a growing UX Research function, you will have the opportunity to shape the development of research as a core competency across JustGiving.
As part of our Research hub, you’ll collaborate with Product Design, Product Management, Engineering and Marketing teams to promote a human-centred decision-making process. Using a range of qualitative and quantitative research methods, you will influence key strategy decisions and help to define future features and products for a global audience.
We are looking for an excellent communicator who is committed to high-quality and rigorous research and passionate about understanding the needs of our charities, fundraisers, and donors.
What You’ll Be Doing
- Leading end-to-end research projects, from d esigning, executing, an d analysing the research , t hrough t o communicating the finding s and partnering with teams to work on solutions
- Conducting g enerative research to develop a deep understanding of our user’s needs and uncover new opportunities
- Conducting evaluative research throughout the development lifecycle to support the development and continuous improvement of JustGiving
- Communicating research findings to the wider organisation, so that they share a strong and empathetic understanding of ou r users
- Helping to promote a collaborative, user centric culture through group analysis, workshops, and ideation sessions
- Maintaining research outputs so they are shareable and traceable
- At least 2-3 years of work experience in UX R esearch or a rel ated field
- Experience in a range of qualitative and quantitative research methods, including in-depth interviews, usability testing, and surveys
- Strong understanding of strengths and limitations of different research methods , including when and how to apply them
- Can lead, design, execute, and communicate impactful research and are skilled in explaining your work, process, and decisions to cross-functional stakeholders
- E xperience working in an agile development environment with designers, product managers, and engineers
JustGiving are an equal opportunity employer, and we stay committed to cultivating a diverse and inclusive work environment.
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Deadline: 14-06-2024
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