Senior Technician – Medical Software Support

☞ MedVet

View: 108

Update day: 07-05-2024

Location: Sale North West

Category: IT - Software

Industry: Veterinary Medical Devices Hospital & Health Care

Position: Entry level

Job type: Full-time

Loading ...

Job content

Description

Veterinarian led and owned for three decades, everyone at MedVet strives daily to enhance the lives of pets, their loving families, and the veterinary community. Through this relentless commitment and dedication, MedVet is growing a network of emergency and specialty hospitals for pets, with facilities across the Midwest, Gulf Coast, Texas, and Mountain regions to deliver exceptional care and preserve the integrity of the profession. Our team consists of nearly 2000 team members helping to advance our mission of Leading Specialty Healthcare for Pets. Through this effort, we have been able to help and serve nearly 200,000 pets and their families, and more than 5,400 Referral Partners each year.

Reporting directly to Director of Medical Software Technology, the Senior Technician – Medical Software Support will provide support for the MedVet strategic software utilized by our healthcare providers, clients, and Referral Partners. This role is ideal for someone who has worked in the healthcare industry and enjoys working with people in a challenging and fast-paced work environment.

Responsibilities Include, But Are Not Limited To
  • Collaborate on continuous improvement efforts around support, training, process design, and technology implementation for our healthcare teams, Referral Partners, and clients.
  • Identify process, training, and software improvement opportunities to enhance the experience of users of our HMS software.
  • Analyze and review requests for improvements and propose solutions.
  • Manage and maintain MedVet strategic software including templates, diagnostic integrations, clinical workflows, products and charge structure.
  • Troubleshoot and resolve issues identified by our healthcare teams.
  • Collaborate with healthcare team to maximize their clinical efficiency.
  • Assist with setup, training, deployment, and support of MedVet strategic software in all MedVet hospitals.
Knowledge, Skills, And Abilities

Our ideal candidate has a minimum of an Associate Degree with 4 years’ experience in a software support role. Experience in the healthcare and/or veterinary industry highly desired, but not required. In addition, this position requires:
  • Experience with clinical workflows and processes, highly desired, but not required
  • Experience with veterinary software (such as ezyVet, Cornerstone, Smartflow, VetRocket, rVetLink, etc.) highly desired, but not required
  • Desire to continue to grow professionally in a rapid growth organization
  • Advanced Computer Software application skills
  • Advanced level of MS Office knowledge
  • Excellent oral and written communication skills
  • Detail oriented with advanced analytical skills
  • Advanced organizational skills
  • Excellent problem solving skills
  • Ability to work independently and as a team member
  • Must have a professional demeanor
  • Desire and ability to work around animals (no allergies)
  • Ability to travel 40-60%
MedVet offers a competitive compensation and full benefits package, including paid time off, health insurance, dental, vision, uniform allowance and 401K.
Loading ...
Loading ...

Deadline: 21-06-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...