Senior Software Developer

Job content

Reconomy Group is a fast-growing, Private Equity-backed outsourced service business delivering global solutions across the circular economy, including recycling and waste management, environmental compliance, and online returns. From customer analytics to mobile applications and supplier interfaces, using cutting-edge technology is key to Reconomy’s business and the driving-force behind our services.

Working within the UK Recycle Division and reporting to the Senior Software Development Manager, this is a full-stack, full-lifecycle hands-on role. This team have won the Queen’s Award for Innovation in 2021 and the CIO 100 award in 2022 for our digitalXchange supplier integration (API-based) solution.

You will work with enterprise technologies such as Azure-based I/P/SaaS, Salesforce and MuleSoft IPaaS. As well as working with the broader team to drive projects forward, you will share responsibility for 2nd/3rd line support escalations from the service delivery team, where you will be proactive, addressing technical debt and fixing issues at root. Where appropriate, you will own and manage issues through to resolution, root cause analysis, steps for future prevention and finally handover back to the support team. We anticipate the split between project/development and support to be roughly 80:20 overall but will vary week by week.

Responsibilities

• Play a key role in the delivery of our technical roadmap, which includes building on the business’s core waste management system Salesforce with integration built on MuleSoft’s CloudHub platform.
• Working with the Senior Software Development Manager, the broader technology team and the product managers on full-cycle software development, including requirements capture, design, engineer, test, deploy, document, handover, support, and maintain.
• Improving existing system quality by identifying issues and common patterns, continuous improvements of workflow, and standard operating procedures.
• Ensure cyber security (secure by design) and application health monitoring are at the core of solutions design principles. Identify and address issues where existing solutions fall short.
• Work with outsourced partners for support and project delivery.
• Coaching new team members (including service delivery) with triage and troubleshooting methodologies. Fix issues at root or document workarounds where needed.
• We are a transactional business therefore, it is essential we respond to operational issues rapidly. You will occasionally need to support the service delivery team with high priority issue resolution. Where appropriate, you will conduct root cause analysis and feed preventative actions into the software development lifecycle.

Skills and Experience

You will need to come from a solid coding background and have experience (+5 years) in C# or Java, or JavaScript languages. The following are essential:

• Excellent communication is a must. You will be skilled at conveying technical information in a clear and accessible manner. You will also be comfortable working with non-technical audiences. You will also be adept at information gathering, capturing requirements, and understanding problems. You will have strong written and process documentation skills.
• We are a small and busy team. You will have worked and thrived in this type of environment. You will be comfortable balancing BAU with projects and have developed techniques to manage your workload. You will maintain good situational awareness and be ready to jump on operational issues as they arise.
• You will be a lateral thinker, which helps you to effectively solve problems and also architect and design solutions that are scalable, supportable and stand the test of time. You will have excellent troubleshooting, diagnosis, research and resolution skills across multiple technologies.
• You will be commercially minded considering alternative solutions in the context of the use-case. You may recommend workarounds or alternative approaches which achieve the same result for the business but require less/no code.
• Experience working with a work management platform such as Jira, TFS or Azure DevOps and experience or strong knowledge of SCRUM software delivery methodologies.