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Senior Service Advisor
View: 112
Update day: 07-05-2024
Location: Shrewsbury West Midlands
Category: Consulting / Customer Service IT - Software
Industry: Automotive
Position: Associate
Job type: Full-time
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Job content
SENIOR SERVICE ADVISORBasic Salary - £26,000
OTE - £30,000
Location - Shrewsbury
Our client is looking for a customer service professional within the motor industry to join their successful team as Senior Service Advisor. The Senior Service Advisor will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.
Responsibilities of a Senior Service Advisor
- Provide exceptional customer service skills and lead by example.
- communicate service and repair work to customers
- Meet targets set by upselling additional products.
- Maximise service department profitability ensuring customer awareness of all available workshop services
- Provide the highest level of customer care and satisfaction.
- Main Dealership or Large Independent experience
- Initiative to think on your feet when met with difficult situations
- Ability to work as a leader as well as still being part of a team
- A commitment to deliver a first-class customer service
- Career driven and ambition to hit targets
- Knowledge to help team members to move forward
Tel: (phone number removed) (mobile Friendly) (phone number removed) Please reference job number 31055
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Deadline: 21-06-2024
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