Job type: Part-time

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Redbrick is a 100,000 sq ft retail complex and the North’s leading destination for furniture and home accessories. At Redbrick, we are passionate about the customer experience and providing an extensive, inspirational collection of innovative furniture and upholstery brands.

We are seeking a part time Senior Receptionist to join our expanding team and fulfil the role of overseeing the Redbrick reception / front of house function and operate as weekend Duty Manager. The successful candidate will be the first point of contact for all customers, visitors, retail concession operators and staff.

The Redbrick Reception is the hub of the Company which is an important role during our busy weekend trading periods. The role requires a self-motivated, highly organised communicator who understands the importance of good customer service, a dedicated team member that can work proactively and have the skill sets / ability to communicate and resolve situations effectively in real time.

Must be able to achieve individually whilst being a supportive team member and contribute to the overall success of the complex. It is also important that you display excellent communication/interpersonal skills as well as the ability to connect and establish relationships with customers and retail concessions

The role is weekend intensive and would be required to work 2 full weekends per month with one hald weekend and one full weekend off. Additional days may be available to the right candidate and there may be the potential of an expansion of the role in the future.

The ideal candidate must have:

  • Strong communications skills - written and verbal
  • Excellent customer service skills anda proactive team player
  • IT skills essential
  • Flexible and adaptable with the ability to prioritise and plan workload
  • A highly organised and professional approach with attention to detail and accuracy
  • Positive and engaging personality, with an energetic attitude
  • Relevant experiencewithin a customer facing environment

Interested? Please email a Cover Letter and CV to ellie@redbrickmill.co.uk

Please note that due to the high levels of response anticipated, we are unable to respond to unsuccessful candidates

Job Type: Part-time, 3-4 days a week

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Deadline: 26-07-2024

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