Senior Product Owner (Remote or Hybrid)

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About UsSorted is a refreshingly agile and data-driven software company, powering dynamic checkouts, carrier management, delivery tracking and automating returns management around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers, Sorted transforms every delivery journey into a 5* customer experience.Trusted by leading global retailers – such as ASOS, Asda and Lush – Sorted’s delivery experience platform fixes poor delivery choice, broken customer promises and disjointed post-purchase communication to increase customer happiness, drive loyalty and support retail growth.With software now live in 17 countries, Sorted is recognised as one of fastest growing companies in Europe as named by the FT and one of the UK’s most successful digital businesses by Tech Nation’s Future Fifty, Europe’s leading late-stage growth programme. And, this year, we’re proud to have been recognised as one of the top ten most innovative retail technologies in BusinessCloud’s 2022 RetailTech 50 ranking. No one likes a show off, but we can’t not shout about that one.We have ambitious plans, but a brilliant team of over 100 talented people. And we’re just getting started.Our values guide our decisions, the way we work, our culture and the people we ask to join the team. We work hard, have fun and are united as a team when it comes to driving transformation forward – not just for our business, but transformation for the retail tech industry. We’re not afraid to make mistakes (we’d never learn if we didn’t) and we’re always looking to challenge ourselves. Our style is collaboration based on honesty, transparency and looking forward.We’re working hard to make Sorted great; we know the roller coaster will continue but, with great people and an exciting roadmap in place, now is the time to be part of our story.If you’re inspired by what we’re doing, are up for a challenge and share our vision, we’d love to hear from you.About The RoleWith big plans for 2022, we’re on the hunt for a Senior Product Owner.Reporting directly to the Product Owner Director, working in the Pro Tech Team, you will be part of a cross functional team responsible for the building and delivery of successful software solutions by ensuring an appropriate quality of software requirements are defined and understood by both technical and non-technical stakeholders. You will develop a passion and understanding of our business and product domain, with a keen insight in what fits our strategy for success. You should thrive on immersing yourself into multi-disciplinary detail and presenting your vision of your prioritised backlog to your key business stakeholders and obtaining their alignment. We’re also looking for somebody who can also challenge us how we can improve our current processes whist executing our product roadmap.The day to day stuff:No two days are ever the same at Sorted, and your role will be varied and diverse. The pace we move at also means priorities will change, so you’ll need to be comfortable with multitasking and shifting workloads. But when plans shift around, we work together to ensure you have fully support and clarity on expectations and deadlines.Here are some of the things that will be core to your role.Working with key internal and external stakeholders to capture product requirements and with the help of your BAs, turn them into Initiatives, Epics and User Stories Engaging and aligning the business to your product vision and working with engineers to deliver value for the business. Owning the prioritisation of your Product backlog Attending all SCRUM ceremonies Engaging in our Product community to evangelise and gain adoption of best practices, tools and techniques for Product delivery RequirementsABOUT YOU:You should apply if: Working on complex software products (API and SaaS focussed) Working within a SCRUM environment Championing the product vision, ensure everyone is on board & it is broken down to achievable milestones. Establishing business and client requirements into a product backlog of Initiatives, Epics and User Stories and prioritising and maintaining the backlog. Partnering with BAs, TDMs and engineering teams to ensure we deliver with speed and quality - both in house and offshore teams. Strong communication and presentation skills The appetite to share your skills and experience within our Community of Practice. Engaging and leveraging supplier/3rd party relationships Utilising data and market insights to inform decisions and direction. And it would be super great if:Experience working with the Atlassian product suite (JIRA, Confluence, etc) Upward management of senior stakeholders Using Miro for virtual collaboration workshops You are a qualified CSPO or PSPO Experience in logistics/fulfilment you know what it’s like to work in a scale up company and love the vibe (and sometimes chaos!) BenefitsWHY YOU’LL LOVE WORKING HERE:Aside from the role, the people, our culture and our mission, we have some other things that make Sorted a pretty awesome place to be. Here’s a few other things that our people love: Share our success: We know our success is a credit to our talented and hard-working people, so every Sorted employee has share options.

Develop with Sorted: your development is our priority. Have a goal in mind? Share it with us and let us help you achieve it. On top of our ongoing training programmes, you can use your £200 annual development fund on any training courses of your choice. We guarantee you’ll learn loads, and develop both personally and professionally at Sorted too.

Your well-being matters: Private Health for everyone that works here including optical and dental cover. We also give you Life Assurance, and everyone has access to our employee assistance programme.

Generous holiday allowance: How does 40 days per year sound? How about an extra day for your birthday also? You got it!

Supporting your family: We offer qualifying Sorted employees of all genders a generous 20 weeks of fully-paid time off to look after their new arrivals.

Work isn’t somewhere where you go, it is something that you do: Our roles are remote-first (within the UK), but our awesome Manchester and London offices are always free, should you ever want to pop in for a day, a meeting, or a drink. We have well-stocked fridges!

Our team: we’re an energetic, sociable and talented bunch who are super passionate about what we do, and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics Sorted wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. If there is anything you need to help you participate fully in the interview process, we’d like to hear about that too, please just include it in your application. Come join us!