Senior Manager - Talent and Learning - EYLane4 (UK&I)

Job content

Description

Organisations are having to become much more adaptable to change as they face new workforce challenges as a result of globalisation, changing demographics, emerging technology, innovation and regulatory demands.

We believe the People Agenda is at the heart of successful change. EYLane4 helps organisations to put humans at the centre of their transformation agenda enabling them to align culture and leadership to their purpose, develop necessary skillsets and mindsets, and build adaptability through continuous change and learning.

We are a global network with more than 11,000 employees in more than 130 countries, offering deep industry knowledge and experience to more than 2,000 corporate clients worldwide. Within the UK, we have over 330 consultants advising clients across the private, public and not-for-profit sectors on their most challenging workforce problems.

We are growing fast and looking for those, who share our values, believe in the importance of the people agenda and have experience in organisation and workforce transformation to join us.

The opportunity

In recent years, the war for talent has risen on the list of top priorities for large organisations, in particular due to changing workforce dynamics and environments. We have many clients from various sectors talking to us about how they can nurture talent within their organisation engagingly in varying contexts. EY’s Talent team in EYLane4 is a diverse group of experts who collaborate to deliver high-end solutions to address such concerns raised by our clients.

We’re now recruiting for a Senior Manager who can demonstrate real impact within across the Talent and Learning agenda- development for our clients. We require are looking for people who can build Talent and learning service offerings, understand client needs, contribute to building Talent thought leadership, grow our internal capability and connect effectively across our global People Consulting teams to maximise our global knowledge and experience in supporting clients to build and develop their talent pool.

Your Key Responsibilities

In this role, you will have a strong business growth and development focus selling, designing and delivering talent solutions, with key focus areas including:

• Undertake talent transformation activities across the people lifecycle: attract, source, develop, reward and retain.
• Have a very good knowledge of the components of the talent framework and understand how each component relates to each other
• Leadership Development and use of a range of assessment tools
• Learning technology, and Learning transformation
• Culture, change and transformation
• Learning innovation across digital, classroom, eLearning, coaching and wider blended learning and engagement solutions
• Structure and manage projects and programmes to meet and exceed client expectations;
• Implement project management practices
• Execute project management across the full lifecycle of programmes including evaluation
• Manage project delivery, budget, profitability and scope
• Recognise and manage risks and issues
• Represent your teams, workstreams and projects in relevant steering committees
• Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.
• Contribute to the development of a culture service, engagement offering and people strategies
• Take a practical approach to solving issues and gaining client agreement
• Grow the Talent offering by actively driving the ongoing development of the practice whilst assuming operational responsibility for a range of assignments across sectors
• Grow EY’s Talent market profile by developing a differentiated offering built on best practice
• Contribute to business development and client pursuit efforts by leading the preparing of proposals and delivering presentations to potential clients. Drive the delivery of subsequently won work
• Utilise existing sales experience and network to generate profitable revenue by developing lasting relationships with clients, through business development and account management
• Drive innovation to ensure provision of market leading, relevant and highly-targeted solutions and content-rich thought leadership to clients
• Contribute to delivery of wider strategic goals across People Consulting and the wider UK & Ireland business at EY, as well as supporting and participating in initiatives for growth of the firm as a whole
  
  

Core Consulting Skills:

• Develop, shape and deliver talent programmes of work, with our industry account teams and other practice areas
• Ability to anticipate and assimilate client requirements, win their trust and build enduring relationships to develop their business
• Proactively manage senior client stakeholders, including delivering difficult messages and managing performance issues, up to C-Suite level
• Design and deliver complex large-scale talent transformation programmes in a broad range of industry sectors
  
  

Practice and People management:

• Identifies and discusses opportunities to delegate work to less experienced team members
• Provides learning opportunities for less experienced team members and reviews delegated work
• Provides timely, authentic and constructive feedback to colleagues and seeks feedback in return
• Assists with the integration, inclusion and wellbeing of team members
• Up to date with key technical and functional skills, and with industry, business skills & knowledge - and shares this expertise with others
• Encourages development of team members though formal and informal coaching
• Reinforces our values, through day to day behaviour and critique disrespectful behaviour
  
  

Skills And Attributes For Success

• Be professional, build client trust and demonstrate expertise
• Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions
• Apply pragmatism to solving issues and gaining client agreement
• Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions
• Be skilled in facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance
• Be effective in recognising and managing potential issues during client assignments
• Be able to work in strategic partnership with clients to deliver L&D/change programmes
• Strong commercial/business understanding
• Passion for developing individuals/teams and organisations to enhance performance
• Hold a learning mindset and show agility in adapting to change
  
  

To qualify for the role you must have

• Highly experienced management consultant / HR professional with relevant experience of talent transformation programmes and business change projects is essential. We would consider significant experience from industry.
• A proven track record of shaping, winning and managing complex, high profile, profitable talent advisory engagements which create value for clients in the areas outlined above
• Demonstrable track record of building lasting client relationships, winning new business and developed existing accounts
• A proven track record of proactively managing senior client stakeholders, including providing constructive change, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, up to C-Suite level
  
  

Ideally, you’ll also have

• Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations
• A primary degree and any post graduate degrees and professional qualifications e.g. CIPD, Occupational Psychology and certifications in psychometrics.
  
  

What We Look For

We have many clients from various sectors talking to us about how can they assess, attract and nurture talent engagingly in varying contexts.

We are looking for candidates who can demonstrate real impact within learning and leadership development for our clients. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global People Consulting teams to maximise our global knowledge and experience in supporting clients to build their talent pool.

What Working At EY Offers

We offer a competitive remuneration package where you’ll be rewarded for yours and team performance. Our comprehensive Total Rewards package includes assistance for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
  
  

About EY

EY is a global professional services organisation providing advisory, assurance, tax and transaction services. We are dedicated to doing our part in building a better working world for our people, our clients and our communities. And we are united by our shared values and a dedication to delivering exceptional client service

We make sure our people succeed. The networks you build and the experiences you have with us will help define and accelerate the rest of your career. Last year in the UK, nearly 2,000 of our people were promoted or progressed within their grade, and we are significantly increasing the number of partners in the UK. So, when you build something better at EY, we make sure you’re rewarded.

Our People Advisory Services practice has over 10,000 practitioners operating within a globally integrated team, bringing their skills, insights and experience to support our clients.

Driven by our focused insight and innovation, EYLane4 is best positioned to advise and influence our client’s activities at senior leadership level to respond to the scale and complexity of how and where our clients work globally, making us the trusted advisor of choice to our clients and creating more opportunities for our people. As a result, we’re continually seeking new markets, new perspectives and better ways to deliver value.

EY is dedicated to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply Now.