Senior IT Support Technician

☞ DCBL

View: 107

Update day: 07-05-2024

Location: Runcorn North West

Category: IT - Software

Industry: Staffing Recruiting Management Consulting Financial Services

Position: Entry level

Job type: Full-time

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Job content

SENIOR IT SUPPORT TECHNICIAN / RUNCORN / UP TO £30,000 + GREAT BENEFITS
Exciting new opportunity for an experienced, highly motivated Senior IT Support Technician to join a long-standing, award-winning organisation.

DCBL is one of the UK’s largest Enforcement companies, exclusively featured in the popular Channel 5 TV Series, Can’t Pay We’ll Take It Away!

Due to our continued growth, we are now seeking a talented Senior IT Support Technician. Reporting to the IT Manager, and deputising in his absence, you will have 3-4 years’ experience working in a SMB environment.

If you are looking for a role that offers excellent career variation, development and career advancement in a rapidly expanding organisation, then this is the role for you!

What’s in it for me?
  • Salary of up to £30,000 (Dependent on Experience).
  • Office hours between 9am until 5pm Monday to Friday (36.5 hours per week).
  • Early finish Fridays.
  • 28 days holiday (including Bank Holidays).
  • Free Parking.
  • Pension Scheme.
  • Genuine progression through the Business.

Key Responsibilities Of The Senior IT Support Technician
  • Oversee the day-to-day support for Head Office and remote colleagues.
  • Assisting with 1st-3rd line support calls, troubleshooting, and resolving complex IT issues.
  • Working alongside the IT Leadership team you will be responsible for all IT systems, hardware, software, licencing, governance, architecture, uptime and QoS.
  • Managing networking, Lan, Wan, Wi-Fi and remote connectivity, supporting and maintaining the organisations Active directory, Microsoft windows servers and VMware infrastructure.

Skills & Experience Required
  • Knowledge of standard operating systems Microsoft Windows 10, mac OSX and Android
  • Previous experience in Microsoft server 2012 upwards administration, installation, configuration, deployment, and maintenance.
  • Demonstrable knowledge and skill in Office 365, MS Exchange, SharePoint, OneDrive, Azure and Teams, combined with knowledge of Windows Server 2012/2016/2019 including supporting a VMWare infrastructure.
  • Passionate about delivering excellent customer-services to users.
  • Enjoy working as part of a dynamic team; have a "can-do" approach.
What’s Next?
Don’t let this fantastic Senior IT Support Technician position pass you by!APPLY NOW for immediate consideration.
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Deadline: 21-06-2024

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