Senior Cybersecurity PAM Engineer

Job content

PL1222Qurate Retail Group (QRG) is one of the world’s leading multimedia retailers, reaching millions of customers around the globe each day on-air, on-line, and through mobile. To advance the global cybersecurity program, Qurate is seeking for:Senior Engineer, Privileged Access Management (PAM)to join their dynamic team.The Cybersecurity Privileged Access Management team reporting into the Senior Manager of Identity and Access Management are responsible for executing the roadmap for the development, support and continuous improvement of the enterprise systems used to manage privileged accounts (CyberArk and Centrify). The team provides technical expertise of the PAM tools to support least privilege, documents policies, guidelines and procedures, and recommends enhancements and process improvements to ensure operational readiness and excellence. The Senior PAM Engineers serve as subject matter experts for life cycle management of service accounts and secondary/elevated user accounts, provides guidance on application hygiene, account vaulting and break glass scenarios to a global customer base. They will also collaborate with compliance teams to ensure SOX/PCI compliance, identify control gaps and remediation activities for findings/recommendations.Oversees the development of technical PAM solutions by collaborating with service owners, project managers, IAM architects, IT and infrastructure teams, and other key process stakeholders to understand business issues and requirements and ensure minimal data risk and compliance regulations are met.Responsibilities:Advance the PAM roadmap and application by:

• Supporting continual efforts to identify and vault privileged accounts, ensuring successful account check-out procedures, and password rotation
• Supporting expansion of CyberArk EPM for local admin rights
• Validating vault ownership and participating in member recertification for Privileged reviews
• Troubleshooting issues with server connections when password rotations fail
• Solutioning for consolidated Active Directory environment and growing reliance upon the cloud to include MFA, Secrets Management and SSO
• Contributing to Server Build and Deployment workflows to streamline Centrify agent installation and user provisioning
• Collaborating with IT teams and business units to gather requirements for new functionality
• Serving as subject matter expert for PAM best practices across CyberArk and Centrify solutions
• Participating in PenTest activities/remediation as needed

Support PAM governance and hygiene by:

• Assisting with vulnerability management to ensure timely patching of PAM assets
• Creating or maintaining runbooks, work instructions and workflow documentation
• Developing or scheduling reports to support Compliance goals and monitoring activities for the IAM Operations and Compliance teams
• Developing and maintaining the backlog of tactical, operational and/or strategic initiatives to reduce risk, increase usability and operational effectiveness and to ensure current functionality is still applicable and relevant
• Ensuring platforms meet compliance guidelines, assisting in audit activities and remediating findings
• Documenting and training IAM Operations team to assume governance activities, where possible
• Collaborate and maintain relationships with other IT teams, Business teams, stakeholders, external auditors, and vendors to maintain relevancy in solving business problems and ensure operational excellence

Requirements:Technical Skillset:

• 5+ years working experience with CyberArk and/or other privileged identity platforms (i.e. Dilinea, -Hashi, PIM, etc.) in a PAM engineering capacity: designing, implementing and supporting solutions, workflows and controls
• Additional technical experience working with Centrify is preferred
• Strong understanding of cloud platforms and hybrid environments (cloud/on-prem)
• Proficiency with PowerShell
• Strong LDAP/Active Directory knowledge
• Working knowledge of Project Management processes and guidelines
• 2+ years of SOX/PCI experience
• Solid understanding of identity management best practices, secrets management, MFA, authentication

Soft Skillset:

• Strong customer service skills and technical requirements gathering
• Strong analytical and critical thinking skills
• Excellent verbal and written communication skills, especially through Teams or other collaboration systems
• Problem solver
• Ability to multitask in an environment of reorganization and manage deadlines

What we offer:General benefits:

• Remote or Hybrid work model
• Attractively located office with collaboration spaces, gaming room, football table, billiards and showers
• Onsite parking space for employees
• Company performance related bonus
• Referral program with financial bonus
• Life Insurance
• Retirement pension plan
• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
• Access to internal Learning Lab Platform with multiple trainings oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)
• Team Building activities
• Charity initiatives
• Opportunities to volunteer your time to company- driven initiatives, employee networks or organizations of your choice – 1 day/year
• Working environment promoting diversity and inclusion

Health benefits:

• Private medical care
• Mental health support line for you and your relatives

Join us as we enrich life’s everyday moments – including yours. Apply today!If you enjoy being a part of a team, creating experiences and delighting customers, it’s so you. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more. With friendly teams, ambitious projects and fast-moving careers, working with us - it’s so you!For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.