Senior Credit Controller (EMEA - 6m FTC)

For over 20 years, Abcam has been providing tools the scientific community needs to enable faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metabolic disorders.

We believe that to continue making progress, we need to work together in new ways. We need your own unique perspective as well as this of our people to make an always greater impact on the world. This community needs people like you: dedicated, agile and above all audacious so we can truly bring progress forward.

Senior Credit Controllers are responsible for supporting the Accounts Receivable Team Leader with the higher risk and more complex/sensitive areas of credit control and for ensuring that internal and external queries are proactively addressed. Senior Credit controllers specifically deputise for the AR leader as well as leading on training, process improvement initiatives, and supporting activities designed to both maintain and improve productivity. To train, support and coach all members of the credit control team, ensuring that quality of performance, processes and policies are adhered to.

The role requires a high level of confidentiality and discretion along with professionalism and the ability to promote a positive team spirit.

Key responsibilities:

• Monitor the interface between the systems for Sales Invoices and credit notes and proactively deal with items that are stuck or missing.
• Ensure LVO’s/ credit reviews are not held in the system unnecessarily and that all issues or anomalies are investigated and resolved or escalated if required.
• Actively oversee the monitoring of Service Cloud to ensure all queries are processed.
• Ensure that year end and half year deadlines are met - and that all external audit requirements are both anticipated and fulfilled within a 24-hour turnaround. Responsible for reporting and responding to internal and external auditor requests and for following up with any recommendations.
• Support your team leader and keep them informed of all issues at any time and work with them suggesting improvements for the department.

To be successful as abcam’s Senior Credit Controller, you will have worked in an Account receivable role. You will be able to work to tight deadlines and be able to deal with customers both internally and externally.

We know that when it comes to benefits, no one size fits all. Flexibility and choice matter which is why in addition to market competitive salaries, we offer a flexible benefits package which is tailored to your unique needs and support your financial, physical and emotional wellbeing. Your development will be integral to your experience here. You will grow alongside other talented minds, in ways you may often find unexpected.

When people come together, incredible things happen. Here you’ll work in a safe environment where you can be who you truly are. We’ll champion and celebrate your uniqueness throughout your journey with us. This is how we excel at partnering with the scientific community no matter the challenge, ultimately helping solve the world’s most critical diseases. Find out more about Diversity & Inclusion at Abcam.

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