Senior Consultant SAP CRM (f/m/d)

☞ TD SYNNEX

View: 102

Update day: 04-06-2024

Location: Basingstoke South East

Category: Social Work / Community Services

Industry:

Job type: Full-time

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Job content

What’s On Offer

Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available (regardless of gender) and the caring and supportive nature of our managers and colleagues. We all pitch in to assist others as needed!

We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues.

We value Diversity, Equity and Inclusion and have an established team to focus on a range of programs to assist those from diverse backgrounds whether age, gender or other factors to thrive in our workplace.

In conjunction with our partnership with the United Way, we continue to give back and enhance our social responsibilities for our local community.

We offer a range of comparable industry employee benefits including education assistance and lunch time exercise and yoga programs.

Interested to learn more? We look forward to hearing from you soon.

Job Purpose:

We are looking for a bright, motivated and switched on IT Consultant to support the deployment and development of TD SYNNEX’s CRM system. As a core member of the CRM Team this role will be instrumental in supporting digital transformation projects by deploying, supporting and enhancing SAP CRM throughout the global organization.

Responsibilities:
  • Provide support for the SAP CRM systems which are used in multiple European countries, North America and APAC and have an active user base of thousands. This includes solving technical issues assigned to the CRM team and often involves the analysis of complex production issues which may traverse multiple systems in the highly integrated IT landscape.
  • Support projects with designing and building enhancements across the toolset that meet business requirements.
  • Support rollouts of SAP CRM into new business areas and teams.
  • Develop, test and promote patches, fixes and enhancements to the production environment as per the change control guidelines.
  • Learn and support non-SAP technologies such as Marketo Engage for Marketing Automation
  • Communicate effectively with the client to identify business needs, issues and requirements, and evaluate business solutions as required.
  • Code analysis and problem identification to accelerate developments
  • Knowledge transfer to Trainers, Subject Matter Experts and other consultants
  • Provide occasional support outside of normal working hours for month-end, P1 issues, system maintenance/go-lives
  • Deliverables as assigned by the stream lead

Knowledge Skills and Experience
  • 2-5 years business experience
  • SAP CRM process and system configuration knowledge
  • ABAP code debugging skills
  • Analytic skills for problem solving
  • Customer oriented behavior and good communication skills
  • Ability to work in an international environment and a team split across the world
  • Fluency in the English language

#LI-JZ1

#LI-HYBRID

What’s In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion:It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
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Deadline: 19-07-2024

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