Senior Business Rates Administrator

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Job Description:

GL Hearn is recruiting for a Senior Business Rates administrator to join its Rate Payment Management team.

What you’ll be doing:

• Providing administration assistance in the operational management of a large complex client portfolio or multiple smaller portfolios under guidance from a senior colleague.
• Deputising for the Business Rate Manager for short periods of absence.
• Solely managing a smaller client portfolio under guidance from management/Client Director, where opportunity arises.
• Verification of rates bills issued by billing authorities against data held in GLHIMS in respect of properties throughout England, Wales, Scotland and Ireland. Resolving queries where rates bills are not verified, which may involve assistance from a senior colleague.
• Liaising with billing authorities to correct matters relating to occupational changes, changes to the rating list and exemptions and reliefs.
• Ensuring all portfolio movement is actioned appropriately.
  

What we’re looking for:

• An understanding of business rate legislation and significant case law.
• Able to compare rate demands etc to GLHIMS for verification and, where demands do not match GLHIMS, able to understand why this is the case.
• Good interpersonal skills in dealings with clients and colleagues and able to present themselves well in meetings.
• Good numeracy skills.
• Proficient in the use of desktop software and Microsoft Office Suite.
• An ability to recognise opportunities and when it is appropriate to refer to colleagues to progress opportunities for rate savings for clients

About GL Hearn

Part of Capita plc, GL Hearn is a market-leading UK real estate consultancy, providing successful planning, development, and occupier outcomes for both public and private sector clients.

GL Hearn provide commercially driven advice through all stages of the asset life cycle, specialising in a variety of sectors including defence, retail, residential, mixed-use development, commercial office space, healthcare and education, and infrastructure.

Working with a wide range of public and private sector clients, GL Hearn enhance land and property holdings, working on some of the most complex real estate projects in the UK, making difficult development happen and reducing property occupation costs.

GL Hearn offer a wide range of specialist professional services from environmental, infrastructure and town and country planning, business rates advice, valuation, and lease advisory, through to development including compulsory purchase and land assembly, private sector development management, agency, and consultancy expertise.

Our head office in London, and network of regional offices, are home to over 250 specialist consultants and client advisors.

www.glhearn.com

What’s in it for you?

• A competitive basic salary
• 25 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• Company car or car allowance benefit
• The opportunity to take a paid day out of the office annually, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  
  

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

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