Senior Business Intelligence Analyst

Job content

Overall Summary

The Motor Finance Division is delivering a change portfolio over the coming years to deliver its strategic priorities of:

Protect, in order to preserve our valuable dealer relationships

Improve, to create new routes to market

Extend, to use our expertise to develop blue sky opportunities

This will be undertaken whilst remaining compliant in an increasingly challenging regulatory landscape.

The Senior Business Intelligence Analyst will play a pivotal part in further developing the Analytic capability of the business by developing both short term quick wins and be part of the long-term roadmap of developing and integrating the function with colleagues at Motor Finance and across the bank.

The individual will also be expected to take a customer centric and design thinking approach to the implementation of and enhancements to our insight products.

The candidate will be expected to work with the Lead Business Intelligence Analyst and the Business Intelligence Manager to enhance the capability of the Analyst function as well as develop and implement the Business Intelligence strategy.

Responsibilities

BI / Analytics

Support with defining and documenting business / project requirements

Design, develop and document ongoing changes to existing environment

Actively test development changes including team peer review, following deployment lifecycle process from development and test through to production releases

Help define, articulate and satisfy the analytic needs of the Dealer Management product team and the wider Motor Finance business

Support the business in understanding trends across the markets, as well as those specific to Motor Finance to determine the biggest opportunities and threats and their potential impact

People / Business

Establish and maintain excellent inter-departmental communications and relationships

Understand business objectives / processes and identify opportunities to translate these in to BI / Analytical solutions

Proactively drive improvement by monitoring trends, identifying opportunities, and highlighting risks

Adapt communication style and approaches to articulate findings, business impacts and recommendations confidently, in Lehman’s terms and effectively to senior management / stakeholders

Produce engaging presentations, reports, dashboards, and visualisations to provide actionable recommendations to the business

Pro-actively coach colleagues and business users on technologies and methodologies used

Display a ‘can do’ attitude to meeting stakeholder requirements, overcoming obstacles to delivery

Have the drive and determination to be a self-directed learner

We Would Love To Hear From You If

Experience working in a BI / Analytics environment in a development and support capacity

Experience running requirement and story boarding workshops to elicit the need of our end users, producing wireframes / mock-ups and delivering well considered and designed outputs

Customer centric approach to building insight products that leverage design thinking principles and apply best practice data visualisation techniques

Experience of embedding data visualisation in businesses

A good understanding of how to query data from relational databases using SQL

Experienced in the extraction and manipulation of data

A high level of creativity, drive, innovation and initiative; a self-starter with a constant desire to learn

Ability to work well within a team environment, building effective relationships with key stakeholders in the business

You’re passionate about technology and excited about working with us!

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

Understanding of Kimball methodology and data warehouse architectures

Experience designing and developing data models, star schemas, dimension and fact tables and slowly changing dimensions

Technical / database skills including Tableau, Business Objects CMC, IDT, Universe design, Web Intelligence, Alteryx

Experienced and competent in the use of statistical packages and techniques to build advanced analytical models (e.g. SAS, SPSS, R, Python)

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.