Position: Mid-Senior level

Job type: Full-time

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Job content

Currently, we have an exciting opportunity to join our Customer and Student Support Team (CaSST), on a full time permanent basis within our Thornaby on Tees office.

You will be joining an integral part of the organisation and provide centralised support both internally to all departments and externally to customers, students and parents/carers.

Responsibilities

This role will be involved in the essential process relating to Education, Health and Care plans (EHCPs) for SEN students, along with customer communications, reporting, and general administrative tasks. This could include initial EHCP consultations to check whether needs can be met, attending virtual review meetings, collating information, note taking and scheduling any required reviews.

Essential Skills

  • Knowledge of Education, Health and Care Plans
  • Administration and customer service experience
  • Ability to prioritise and manage own workload
  • Use own initiative

An enhanced DBS certificate will be required for this position. If you do not have a valid certificate, then we can provide you with the facility to apply for this.

The hours of work are Monday - Friday, 8am - 4.30pm.

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Deadline: 08-07-2024

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