Security Officer

☞ Dorchester Collection

View: 106

Update day: 07-05-2024

Location: London

Category: Legal / Contracts

Industry: Hotels Resorts

Job type: Permanent

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Job content

Company Overview

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Reference

2021-2370

Position Overview

Division & Department

Rooms - Safety & Security

Job Title

Security Officer

Contract Type

Permanent

Position Overview

Our Security officer are acclaimed champions of our hotel! Entrusted with protection of the Company’s property from loss or damage as well as providing a safe and secure environment. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

Essential Functions & Physical Requirements

A day in the life of our Duty Security Officer demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Duty Security Officer accomplish would be lengthy but the list below is essential to know.
  • Our Duty Security Officer are responsible for FLHSS (Fire, Life, Health, Safety, and Security) of the hotel adhering to our set company rules and regulation standards. This includes review on protective and preventative security measures that ensures our guests receives nothing but the best experience.

  • Records all relevant incidents in the Occurrence Book, conduct regular patrols of the building, records hazard and communicate findings for action in compliance particular to Risk Assessment strategies

  • Ensuring that CCTV / work-related security and surveillance systems are professionally operated at all times when assigned and to relay all pertinent information to relevant stakeholders or Area Director of Security

  • To be convergent of, and comply with, safe working practises as laid down under the Health and Safety at Work Act 1974 and Company H & S Manual, as applicable to your place of work.

  • Conducts random audits in all departments to ensure the policy on key control, Lost and Found processes and adhered to security Code of Practice

  • Sometimes our guests have special requests involving delivering a prompt and courteous service to the highest level; such as first aid emergency, responding directly to all types of alarm activations and liaison with law enforcement agency to meet their expectation. Most of these requests are fulfilled by our Duty Security officer by remaining calm, confident, approachable while maintaining professional image.

  • To be trained in First Aid emergency techniques, provide security awareness and fire safety training.

  • Be proficient in obtaining witness statements, writing incident reports via software provided

  • Investigate, administrate and report all accidents with an emphasis on incidents as legislated by RIDDOR.

  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Duty Security officer is to live their behaviours to continue to create our legacy.

  • Ensures to exceed guest and visitors expectations even if it means to cross over to another department.

  • Ensure that personal appearance and hygiene standards are an example for the team and reflect a professional image for our guest.

  • Communication is what keeps our departments running perfectly. Our Duty Security officer must communicate with other departments and extended hotel team in order to ensure the alignment remains.

  • Creation and maintenance of a stable, secure and s

Qualifications and Desirables

  • All of our employees are ambassadors of our Vision, Values and culture. Our Duty Security officer do this with all they do.
  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
  • In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
  • English is the primary language used in our hotel. Our Duty Security officer must feel comfortable communicating in this language.
  • Previous relevant experience in a position within Safety & Security Services, a background of police or emergency services is beneficial
  • The ideal candidate will have an established security background likely to be gained from the Police, Military or the ultra-luxury hotel or establishments however consideration will be given to exceptional candidates from other industries
  • Must possess excellent organizational and administrative skills, good working knowledge of Microsoft Word/Excel/Outlook
  • You must be SIA licensed, First Aid trained and qualified and have knowledge of fire, health and safety
  • Excellent communication skills in all aspects
  • Flexible work hours to meet the demands of a 24 hour operation.

Desirable:

  • CCTV, Defibrilla
  • tor and First Aid certif

Benefit Package

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:


  • The successful Security Officer will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
  • Very generous Employee Introductory Scheme offered
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • Fantastic pension scheme

Uniforms provided or complimentary dry-cleaning

Status

Full time

Position location

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London
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Deadline: 21-06-2024

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