Security Guest Ambassador - Dayshift

Job content

WHAT WE ARE LOOKING FOR:

• Vibrant & Outgoing Personality
• Self-Motivated and Can-Do Attitude
• Flexible
• Interactive
• Technologically Savvy
• App Experience
• Confident
• Dynamic
• Organised
• Customer Experience

Your Role
We are seeking a highly experienced individual who has an extensive knowledge in customer service and can provide our 5-Star front of house service delivery whilst maintaining a subtle, yet visible security presence.
This amazing opportunity operates on a full-time contract working dayshift 7am-7pm on a rotational shift pattern and will be based within one of our trophy buildings in Holborn.
We offer a competitive rate of pay and you will be entitled to 28 days holiday per annum including bank holidays.
At Croma PROception we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge and security.
Key Duties

• Be seen as a visible customer focused professional by being proactive and greet clients and visitors where possible
• Anticipate any action client requirements in a professional manner
• Provide a consistent professional service at all times
• Issue visitor passes using agreed sign in and out policies and procedures
• Provide a high level of concierge services and have a wide knowledge of provisions within local and surrounding areas
• Ensure all fire exits are kept clear
• Health & Safety issues are reported
• Ensure all landlord contractor access it pre-authorised and in accordance with risk assessment/permit to work conditions
• Carry out building patrols where required
• Provide administrative support/incident report writing
• Ability and fore sight to create a safe environment for all guests and visitors
• Maintain a high security awareness at all times
• CCTV interaction where required
• Complete a full detailed handover at the end of each shift

Key Requirements

• Have a high level of security awareness
• Valid SIA licence required
• First Aid and Banksman training required
• 5 years of continuous work employment history without gaps and verifiable work history

Job Type: Full-time