Job type: Full-time, Part-time, Permanent
Salary: £9 an hour
Job content
Care Home Concierge Officers
We are currently recruiting SIA licenced officers for our Care Homes portfolio in Oldham.
We are looking for individuals who have exceptional customer service skills to work in a concierge environment.
What we’re looking for:
You will be the first point of contact, so your presentation will be immaculate.
Representing the company, you will be knowledgeable, polite and friendly, and a fluent speaker of English with excellent communication skills.
Resilient, adaptable, and able to work under pressure, you will be a real people person who enjoys helping others and thrives working in a busy environment.
We invite applications from anyone who thrives on providing excellent customer service and making other peoples’ day that little bit brighter.
High standards of personal grooming
Calm and professional manner when dealing with stressful situations
Flexibility and adaptability in order to respond to different scenarios
Duties will include:
- Interacting / monitoring resident behavior and maintaining good rapport by providing excellent customer service
- Ensure residents comply with policy and procedures
- Control access at the main entrance by screening all residents and visitors
- Carry out crisis intervention when require to de-escalate potential crisis situations
- Make hourly rounds throughout entire premises
- Complete patrol logs, incident reports and all other required documentation
- Deal with emergency services
- Perform admin and receptionist duties at the main desk
- Perform other tasks as assigned.
What we offer:
Ongoing commitment to your training and personal development
Employee of the month awards
Opportunity for progression (All of our team leaders and supervisors were internal promotions!)
24 per week
Expected Start Date: Immediate start
Job Types: Full-time, Part-time, Temporary
Salary: From £9.00 per hour
Part-time hours: 24 per week
Expected start date: 09/07/2021
Job Types: Full-time, Part-time, Permanent
Salary: From £9.00 per hour
Benefits:
- Company pension
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Experience:
- security: 1 year (preferred)
Licence/Certification:
- SIA (preferred)
Work remotely:
- No
Deadline: 21-06-2024
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