Screening Pathway Administrator

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The post holder is responsible for working in an administrative capacity to support the efficient operation of call/recall and failsafe functions within the Screening Division.The post holder will support the administration requirements of screening programmes within the region. The main duties and responsibilities are outlined below for a particular screening programme while the competency requirements are necessary to meet the duties and responsibilities of all screening programmes.The post holder will be required to operate the information system to accurately process invitations, appointments and results in line with programme policies and procedures. The post holder will need to be part of the validation process in ensuring that participants are managed appropriately and will be responsible for recording correctly coded information and updating manual and computerised data systems relating to results and patient outcomes. The post holder will also be the first point of contact for participants wishing to change their screening appointment and/or general queries with regard to the screening process.This permanent post comprises 16 hours per week.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.Cervical Screening Wales is looking for a highly motivated and competent part-time Screening Pathway Administrator. You will provide comprehensive administrative support and excellent customer service within a busy, sensitive environment.You must have previous administrative experience in a customer service environment and possess excellent communication skills. You must also demonstrate excellent organisational skills and be able to work under pressure, prioritise workloads and work to deadlines. The ability to work successfully as part of a team is essential for this role.The main duties include the effective delivery of all programmes managed by Cervical Screening Wales (CSW) and Wales Abdominal Aortic Aneurysm Screening Programme (WAAASP) by ensuring the efficient operation of the call/recall Cervical Screening System and failsafe functions, maintaining client records, for both CSW and WAAASP participants and liaising with internal and external contacts. The post-holder will offer advice and assistance in a professional and sensitive manner to all screening participantsThis is a busy role and attention to detail is essential, you will need to have a flexible approach to work and be able to maintain accuracy while dealing with many interruptions.A working knowledge of Microsoft packages including Word, Outlook and Excel is required.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.Public Health Wales is the National Public Health Institute in Wales. Our vision is ’Working to achieve a healthier future for Wales’ where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.Our organisation is guided by our Values, ’Working together, with trust and respect, to make a difference’. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.To find out more about working for us, the benefits we offer and guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/For further details / informal visits contact: Name: Donna Smith Job title: Screening Pathway Manager Email address: donna.smith2@wales.nhs.uk Telephone number: 01792 940921