School IT Technician - Hydesville

Job content

About the School - Hydesville Tower Schoolis a non-selective independent school in Walsall for boys and girls aged 3-16 years. High aspirations, hard work and traditional values are the foundation upon which our academic success has been built. Exceptionally well-behaved and engaging students are testament to the high level of pastoral care and expectations of staff.

Opportunity abounds at Hydesville Tower School, where students enjoy stimulating and creative lessons coupled with a rich tapestry of enrichment activities. The school now has an exciting opportunity for an experienced School IT Technician to join our fantastic team.

About Cognita

Cognita is an extraordinary family of diverse yet connected schools, spanning thirteen different countries. We share one common purpose: to create an inspiring world of education that builds self-belief and empowers individuals to succeed. A global leader in independent education with over 90 schools in Europe, Latin America, Middle East and Asia, we offer excellent professional development as well as outstanding networking and career opportunities.

About the role

• PART TIME – PERMANENT - 3 – 4 DAYS A WEEK
• Your new role involves owning and managing all day-to-day 2nd Line (and occasionally 3rd line) IT support activities at Hydesville Tower School.
• You will liaise with Cognita and School staff, the IT Service Desk and various 3rd line support teams to identify, prioritise, own, monitor and resolve all IT support and service requests.
• When required, you will work closely with the Cognita Projects teams to assist with the seamless delivery of technology transition projects on behalf of Cognita school/s that they support.

Who we are looking for:

• Experience of working in an onsite environment (2nd - 3rd line support role)
• Experience of working in a customer facing environment
• Experience of working in the education or similar sector is preferable
• Excellent interpersonal skills and the ability to interact effectively & professionally with people at all levels of an organisation
• Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues.
• Experienced with Windows Server 2012/2016/2019/22, Microsoft Office, LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP
• Experience with Azure AD and some knowledge of Intune
• Apple device management and support (mainly iPads)

Benefits at Cognita

• Competitive salary depending upon qualifications and experience
• Contributory pension scheme
• Free lunch provided
• 25 days holiday + 1 day for your birthday (discretionary extra days off over the Christmas period are frequently allocated).
• Private Healthcare
• School fee discount
• Exclusive third-party discounts via My Staff Shop
• Professional Development

Apply now

Please send a CV/cover letter and completed application form to: Emma Smith at recruitment@cognita.com

For more details please visit - www.cognita.com/career/school-it-technician

EARLY APPLICATIONS ARE ENCOURAGED, WE RESERVE THE RIGHT TO INTERVIEW AND APPOINT PRIOR TO CLOSING DATE FOR THE RIGHT APPLICANT.

Applicants who have not heard from the school by the closing date must assume that, on this occasion, their application has been unsuccessful.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

We believe having a diverse workforce makes us better, smarter and happier and so welcome applicants from all backgrounds, genders, and races. We have an unwavering commitment to being fair and equitable in our recruitment process.

Job Types: Part-time, Permanent

Benefits:

• Company pension
• Employee discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Walsall: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 22/06/2023
Reference ID: HYDESVILLE-IT Tech