Scheduling, Planning & Support Manager (Repairs, Gas & Empty Homes)

☞ Irwell Valley Homes

View: 104

Update day: 07-05-2024

Location: Salford North West

Category: Executive management

Industry: Nonprofit Organization Management Civic & Social Organization

Position: Mid-Senior level

Job type: Full-time

Salary: £36,867/yr - £36,867/yr

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Scheduling, Planning & Support Manager (Repairs, Gas & Empty Homes)

Salary: £36,867 pa

Manchester, Salford

Contract Type: Permanent

Hours: 40 per a week (agile working arrangements in place)

Closing date: 01 July 2021

Interview date: 14 & 16 July 2021

Our organisation is all about people – the people who live in our homes, the people in the communities we serve and the people we work with.

So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!

We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this.

As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.

This role will help us to do this by managing the planner function and general administration of Irwell Valley’s homes team.

In this role, you will be responsible for

  • Oversee daily planning across Responsive Repairs, Gas Servicing/Repairs & Empty Homes.
  • Oversee contractor invoices and section 11 disrepair works
  • Directly manage a team of 6 current Planners and 2 administrators across all functions.
  • Provide full oversight of the Gas Compliance Servicing programme.
  • Be able to assist scheduling for all functions, where required.
  • Provide weekly reports to the Homes Team Operations Manager.
  • Provide support where required to ensure swift complaints resolutions.
  • Collate information and ensure that all Out of Hours repairs are signed off accordingly.

We need people who are / have

  • A great track record of delivering a Planner function within a Repairs environment
  • Experience of prioritising issues and directing/delegating work to colleagues
  • Held a client facing role and previous involvement with dealing with members of the public
  • Evidence of performance monitoring
  • Hold great IT abilities

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#PlanningManager #schedulingmanager #recruiting #housingjobs #Manchester #Salford

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Deadline: 21-06-2024

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