Sales Trainer

Virgin Active have long committed to inspiring both new and current members to live an active life. There is a whole lot more to Virgin Active, there is a number of employees who work behind the scenes to support our clubs in delivering world class exercise experiences. We are looking for a Sales Trainer to join our Membership Team.

As a Sales Trainer, you will facilitate, deliver and follow up for all Membership Consultants and Front of House Assistants across the UK to increase overall sales competence

The role:

• Ability to scope, design, deliver and evaluate sales training across the business that align with the sales strategy set by the Executive Team.
• Facilitate and follow up with all Membership Consultants and Front of House Assistants across the UK to increase overall sales competence
• Continuously evaluate the effectiveness of learning programmes and improve sales training programmes including sales techniques, product knowledge and customer service skills
• Travelling across our clubs in the UK to deliver training
• Monitoring team members’ performance, which includes call quality, tour quality and updating processes and training documentation

What qualities does a Sales Trainer need to join Virgin Active?

• Strong communication skills with the ability to present information to all levels and confidently deliver recommendations
• Strong facilitation skills
• Committed to service excellence and selling with a supportive approach, with great attention to detail and problem solving abilities
• Integrity in selling
• Being a team player and a positive representative of the sales team with a collaborative approach to work
• Passion for training and empowering team members
• The ability to work autonomously,
• Ability to present training evaluation data effectively
• Ability to interpret sales data critically and present in a concise way
• An agile approach, with the ability to respond to business needs quickly

Our Perks

• 25 days (excluding bank holidays) annual leave – and we want you take them
• Access to People’s Pension, with our contributions up to 3%
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V
• We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes and PT sessions to discounts on health and beauty treatment and products
• Obviously so many discounts across the Virgin Group, from Virgin Media to Virgin Atlantic - who doesn’t love a discount!
• BUPA dental insurance, accessing dental experts whenever you need
• Vitality health insurance. Vitality offer a range of exclusive discounts too!
• Life Assurance at 4 times your annual salary, though this is one benefit we hope you won’t need.
• Financial fitness is just as important as physical, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions
• We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges
• Access to ePoints, offering loads of online discounts to retailers such as Amazon, ASOS and Adidas
• Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best