Sales/Lettings Negotiator

Job content

About us

Lang Llewellyn & Co are a collective of trusted property professionals offering a range of property services to clients across Cornwall. Our team are genuinely passionate about what we do and family and community is at the heart of our agency. We are an independent and locally run agency, with close links to the local Cornish community.

Our LETTINGS OFFICE is based on Commercial Road, Penryn and our SALES OFFICE is based in Falmouth. We let, manage and sell properties all over Cornwall.

We’re looking for individuals who are willing and able to meet with potential clients and help them to sell, let or buy their homes. The ideal candidates will have a proved record in sales and experience in great customer service, (real estate / lettings experience a bonus but not essential) and have strong powers of communication. We want applicants who are passionate about helping people on their property journey.

Do you just love that feeling you get when you agree a deal?

Are you really passionate about being the best?

Do you share the excitement a customer feels when you hand over the keys to their new home?

We are seeking a high performing Sales/Lettings negotiator to join our successful team at Lang Llewellyn & Co in Penryn/Falmouth, Cornwall as part of a modern, innovative company. We seek someone with the ability to perform at a consistently high level through the application of talent and hard work, impress every customer and make their dreams come true!

Your responsibilities include (but not limited to) enquiry registration, maintaining regular contact with applicants, landlords and vendors, generating and conducting viewings whilst securing applications & offers to achieve individual, team & company targets each month.

You must be positive, tenacious, persuasive and competitive whilst being skilled in communication, selling, time management and being a team player.

Experience of the Sales & Lettings environment will be an advantage but is not essential.

Our environment is shaped by a commitment to our core values which form part of the selection criteria for this role.  You will need to share a passion for personal development through learning, ensuring that we evolve our offering to be the best it can be, continually adding value for both clients and colleagues alike, whilst building effective strong relationships based on mutual respect where genuine care and nurture matter.

The ROLE of a Negotiator:

• Achieve individual, team & company monthly targets
• We generate a HUGE amount of leads but these need to be followed up daily
• ​Register new enquiries and keep in touch to nurture
• ​Impress every customer every time
• ​Identify NEW opportunities
• Join us in our team marketing adventures
• ​Conduct viewings at properties
• Generate viewings to daily targets, and nurture to applications
• ​​Phone out new instructions to secure appointments to view
• ​Work to time, within schedule and be on time
• ​Raise negotiations with landlords and vendors when presenting applications and feedback
• ​Negotiate where necessary on our clients behalf
• ​Work with Buyers & Tenants until move in completed
• Networking with the local and property network
• Positive social media presence
• Study towards Residential Lettings & Property Management Level 3 or Sales Equivalent

The Rewards

• Above average salary plus Expenses and mileage.
• High earning Commission structure based on results
• High volume LEAD generation branch and busy environment full of potential for business generation.
• ​​The OPPORTUNITY to get involved in NATIONAL events with conferences and continued professional developing.
• Become part of a TEAM that is CHANGING the industry
• Full recognition, HUGE opportunities and REWARDS for those that embrace the opportunity
• ​OTE £30,000 - £40,000 depending on your experience and drive to excel

Requirements:

• You have at least 1 years Customer Service Experience
• ​You LOVE to build relationships
• ​You enjoy the thrill of being part of a successful TEAM
• ​You THRIVE on Excelling the customers wishes and needs
• You have an eye for matching what a customer wants with the ideal solution
• You actively in your own time seek to learn
• ​You speak clearly and concisely without waffling
• ​You are Good listener and patient with your colleagues
• You want to help people but are competitive
• ​You Enjoy the thrill of targets and bonuses to chase for a job well done
• ​You have a Driving Licence and are a car owner (Full reimbursement and expenses paid)
• ​You have or can develop fast a good local knowledge

Experience/Results in:

• Generating Sales, asking for business or winning contracts
• Estate Agency or Lettings Experience NOT essential, just GREAT character
• ​You will be able to demonstrate consistent results in your previous work
• Able to demonstrate GREAT customer engagement & nurturing
• ​​Demonstrate a hunger for learning and progression
• You will know all about our company before we speak from your online research of us

Earnings - Basic plus commission, bonuses & expenses OTE £30,000 - £40,000+

Job Types: Full-time, Permanent

Salary: From £24,000.00 per year plus commission and bonus

COVID-19 considerations:
Our premises are risk assessed and COVID precautions are taken within guidelines

Job Types: Full-time, Permanent

Salary: £24,000.00-£40,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free or subsidised travel
• Free parking
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• Direct sales: 1 year (required)

Work Location: On the road

Application deadline: 01/09/2023
Expected start date: 20/09/2023