Sales Engineer

About Amadys

Amadys is the market leader providing passive equipment solutions for the utilities sector: telecom, electricity, water & gas. We proactively co-develop ideas with our suppliers to respond to new market developments or specific customer needs. We are shaping tomorrow, now. We currently employ over 300 highly specialized and motivated experts in Belgium, Netherlands, Germany, UK, Denmark, Austria and Slovakia and have a turnover of over 350 million EUR.

Passcomm Ltd is a member of the Amadys Group of companies. Amadys is headquartered in Antwerp, Belgium and comprises companies across seven European countries. Amadys is bringing together, under one umbrella, a number of systems integration companies that provide end-to-end connectivity solutions. Passcomm is the first UK acquisition made by the Amadys Group.

Passcomm is looking for a Sales Engineer to join the team at our Warrington, Cheshire offices in the UK.

The Sales Engineer role within Passcomm is a customer-focused role, driving sales growth for Passcomm. Working closely with the Sales Director, Account Managers and Customer Services.

You’ll have a wealth of technical and commercial support experience to ensure you can manage your customer relationships as effectively and efficiently as possible. A good technical background / understanding is a must for this role.

Candidate needs to be based in the Passcomm Warrington offices, with plenty of opportunity to visit customers.

Job description

• Managing on-going relationships at existing customers
• Responsible for targeting new customers with Fibre to the Home (FTTH) Account Manager and formulating business development plans
• Overall responsibility for product pricelists, working closely with Customer Services, ensuring clear and up-to-date pricing is communicated
• To assist with building customer quotes with Customer Services
• To manage supplier and customer samples
• Setting-up new customers on internal systems
• Offering pre and post sales support to customers
• To take full ownership of customer roadshows
• Responsible for on-site product appreciation with customers
• Support the Marketing team with Exhibitions
• Work with Engineering and Account Managers on tender responses
• Work with key supplier Field Application Engineers to introduce new products to our customers

Profile

• The ability and be able to demonstrate working towards KPI’s and targets
• Excellent organisation skills – Managing calendars, email etc
• Excellent verbal communication skills
• Fact-finding skills to accommodate client’s needs
• The ability to diagnose and sell the correct solution from our product portfolio
• Confident, articulate and engaging telephone manner with exceptional customer service skills
• A professional manner, with strong organisational skills and the ability to prioritise tasks
• Fibre Telecoms industry experience is sought for this role

What we offer

• You will be working on a broad range of topics, in a young, dynamic and fast growing company with ambitious plans for the future
• The working culture at Passcomm is dynamic, hands-on and pragmatic with a flat organisation structure and short decision lines
• We offer a motivating salary package with fringe benefits, in accordance with your knowledge and experience
• Opportunity to develop into FTTH Account Manager role
• Progression would come with car allowance / company car in line with wage profile
• Sage 50 / SAP Integration Training
• Key Principle Supplier Product Training
• Passcomm will always facilitate relevant training that we agree will benefit you in the role – something we can review through our KPI process