Sales/Customer Service Manager - Newcastle

☞ Portman Dental Care Ltd

View: 102

Update day: 13-05-2024

Location: Newcastle upon Tyne North East

Category: Consulting / Customer Service Health / Medical Care Doctors / Nurse Sales Fashion / Lifestyle Social Work / Community Services

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Job type: Full-time

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Job content

We are currently recruiting for a full-time Customer Service Manager to join our friendly team in The Cosmetic dental in Newcastle. The Cosmetic Dental Clinic is the Northeast’s premier centre for high-quality dentistry in the North East based in the centre of Newcastle.

You’ll be responsible for generating new lead, implementing and managing patient focused, integrated marketing campaigns across the full mix of social media platforms. You will be focused on driving new patient numbers, increasing awareness and upselling of treatments, increasing private revenue, growing practice referral base, and enhancing the end to end Portman patient journey.


What can The Cosmetic Dental Clinic can offer you?

  • Full-time hours– 40 per week Monday-Friday
  • Hybrid - Flexible working pattern
  • Competitive rate plus excellent benefits, including practice bonus scheme, life assurance, sick pay, and Pension Scheme
  • Employee Referral Scheme – earn up to £3,000 per referral
  • We understand that life is about balance - so you will receive additional Special Days package that ensures you don’t miss key events throughout the year, such as your birthday, or moving house
  • Industry-leading flexible benefits platform with access to discounted shopping, cinema, gym memberships and much more.

What do we look for in our Customer Service Manager?

  • Manage all enquiries from new and existing patients
  • Effectively manage the business sales objectives for the practice
  • Proactively play a role in supporting our marketing initiatives across the practice
  • Help to deliver and improve our patient journey
  • Work closely with the wider team and develop good collaborative working relationships with individual practices
  • Training will be provided if you can demonstrate an understanding of delivering first-class customer service. You will need to have a good command of basic IT packages e.g., MS Office.

We have put measures in place to ensure the safety of our colleagues and patients.

Does joining the Portman Group as a Customer Service Manager sound like the perfect opportunity for you? If so, please click apply or contact Karelle on 07786371104 or email karelle.tchoumbe@portmandental.co.uk Alternatively, please feel free to share this opportunity with friends or colleagues.

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Deadline: 27-06-2024

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