Sales & Commercial Capability Manager

Job content

Sales & Commercial Capability Training Manager / UK

Why Us

As our Sales and Commercial Capability Manager, you will join a culture fueled by innovation, collaboration, and openness, helping change lives by driving advancements in life sciences, oncology, reproductive health, agriculture, and other emerging markets. Your new colleagues are all deeply passionate about what they do, knowing that our work has the power to improve lives.

Over the last few years, Illumina has experienced rapid expansion especially across the EMEA region. We have gone from strength to strength, and this role is about enabling and developing our employees further. This is the chance to play a major role in a company that is improving the human health around the world and expanding rapidly.

Why You

If you want to push boundaries and join a culture fueled by innovation, collaboration and openness, this role could be for you. If you want a brilliant, fast-paced, mission-driven environment then Illumina is the place for you.

The role

Reporting to EMEA Senior Manager – Commercial Training. You will manage, and deliver sales and commercial training to the region. This is an excellent opportunity to be trained within a fast-growing global organisation and to be empowered and trusted to take on projects that are truly impactful to the future of the business.

Responsibilities Will Include

• Sales Training; responsible for EMEA Sales Training planning and deployment across direct and indirect sales organizations.
• Owns and is accountable for EMEA sales new hire onboarding training programme
• Owns and is accountable for sales training to support the EMEA Sales Excellence initiative
• Inc supplier management
• Aligns with global product launch training plans and, working closely with EMEA product Managers, is accountable for EMEA region product launch training deployment
• Works with EMEA IVDR/Clinical Training Manager to ensure sales organization is clinically sales capable
• Is responsible for managing Field Training Mentor (FTM) network
• Responsible for the EMEA sales training plan and reporting
• Advises sales organization on sales training requirements based on training needs analysis
• Recommends sales training solutions to meet defined requirements
• Develops sales training plan to deliver training for direct and indirect sales organizations
• Develops, where appropriate, sales training content (inc. development with ILMN SMEs and external providers)
• Delivers sales training, manages deployment (inc external provider management), and monitors’ feedback
• Adjusts advice, plans and training accordingly to meet changing business demands
• Provides specialist sales training support across sub-regions as required to support commercial growth initiatives
• Manages and advises on sales training budget requirements

• Commercial Training; responsible for defining, developing and delivering commercial training (inc. external provider management ) interventions to support the development of key business acumen skills across commercial organization. Includes but not limited to.
• Customer Care Programme management
• Sales Excellence initiatives
• Soft skills training inc;
• FAS/FSE Boot Camp
• DDI modules (e.g. time management)
• Team building
  

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Preferred Background, Skills And Experience

• Bachelor’s degree or considerable experience in training related field, or
• Can demonstrate a solid understanding of sales process and methodology and working knowledge and understanding of soft skills training
• Experience of delivering training or education to either internal colleagues or customers. Confident in working with, presenting to, or delivering training to groups
• Can demonstrate ability to work with ambiguity and deliver results
  

What Can You Expect

With Illumina you can expect a highly competitive salary accompanied by a market leading benefits package. You will be part of the global leader in the Sequencing industry where you will find robust growth opportunities and career development within Illumina.

Our team members are bright, energetic and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.

INDHP

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.