Sales Assistant

Job content

Shop Assistant

Sue Ryder Charity shop, Unit 2 Pembrokeshire Retail Park, Pembroke Dock SA72 6BP

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people’s homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don’t expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.

In our Pembroke Dock superstore shop, we sell everything from bicycles and white goods, to clothes and children’s things. We are a large format shop stocking everything from bicycles to children’s clothes! Pick up a fridge or a fancy outfit.

About you
Do you have excellent customer service skills? Are you comfortable working in a busy fast paced environment? If so come and support our shop team in our Pembroke Dock store and contribute to the work we do across Sue Ryder!

As our new Shop Assistant, you will help us to create a well-presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. Remember that you could often be moving stock – which may involve lifting heavy goods or furniture.

Other responsibilities include:

• To help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
• Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority.
• Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• and lots more. Please visit our careers website for the full list.

Interview date: TBC
Closing date: 4th December

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. Shops, including boutiques, vintage and retro shops, and large format stores, we want to continue drive up the income that our retail operations generate.