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Job type: Apprenticeship
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Job content
To provide excellent customer service to everyone who you come into contact with on a daily basis. This includes customers, colleagues, suppliers and other internal departments. You will do this whilst learning & developing through gaining practical, project & study-based experience.
This one-year programme will lead to a Level 2 Apprenticeship in Trade Supplier.
Typical Tasks & Activities
- Participate fully in the day to day operation of the branch, in order to ensure that our customers receive the best customer service.
- Make the most of your Apprenticeship by attending all meetings relating to the scheme and take full advantage of the learning opportunities available to you.
- Commit to and maximise the use of 20% of working hours provided for “off the job” training.
- Demonstrate an enthusiastic, flexible and resilient attitude when dealing with both customers & colleagues.
- Work as part of a team within the branch to meet required deadlines and or targets.
- Understand that the role is a mix of all aspects of the business from office and computer-based tasks, dealing with customers face to face, and on the phone.
- Make suggestions for improving the way we work using your skills and knowledge which you bring to this role.
- You’ll be given the training to fully contribute to the branch, which will include safely loading company and customer vehicles.
Skills & Experience
Essential:
- Keen to learn, with the desire to develop further.
- Wants an interesting role, with varied opportunities for progression.
- Flexible and adaptable as no two days are ever the same.
- Warm and friendly.
- Organised, able to manage time efficiently.
- Someone who keeps their promises and gets the job done.
- Understands the importance of working safely and following health and safety instructions.
- Basic computer skills.
Desirable:
- Have an interest in Construction or DIY.
Job Information
**Job Title: **Branch Apprentice
**Working Hours :**Monday - Friday between 7.30am and 5.00pm. Alternative Saturdays 8.00am - 12.00pm if over 18.
**Reports to:**Branch Manager
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Deadline: 21-06-2024
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