Sales Advisor

Job content

Let Property Sales Advisor (New Business) - Immediate Start

About : The Company

CIA Insurance is an independent insurance intermediary who has established an expectional reputation based on 20+ years of experience. We pride ourselves on delivering an unrivalled service to our customers thanks to the dedication of our experienced and knowledgeable staff. CIA Insurance currently services customers throughout the UK on a range of insurance policies and is now considered one of the top Landlord Insurance Brokers in the UK.

About: The Role

The New Business sales department is a vibrant and fast paced environment, giving our staff the opportunity to develop themselves into the best they can be. They are the first point of contact for our customers and are at the forefront of everything that we do. You will be working in the rapidly expanding area of let property (landlord) insurance, within a highly motivated team of friendly advisors.

You will be responsible for following up on on-line quotes, taking inbound and making outbound calls and providing excellent service and advice to ensure that each client’s needs are individually catered for.

New Business sales is not about being ‘pushy’, its about making sure the customer finds the perfect fit for their needs using their wealth of knowledge. The product that we offer is one of the best on the market for the lowest price, and we guarantee that we cannot be beaten on a like for like quote. Therefore, as long as you build the rapport with the client, the policy sells itself.

If successful, as a Sales Advisor, you will be reporting to the Sales Department Assistant Manager and Sales Department Manager. The management team at CIA Insurance pride themselves at being present and available at all times, encouraging everyone to ask questions when they are not sure and to achieve their targets and goals.

Your day-to-day will include:

- Following up on Internet Leads/Quotes by telephone (so no cold calling! Every client has expressed an interest)

- Use of personal diary to ensure call backs are made promptly

- Using a bespoke database (SSP) and CRM to select the appropriate policy for the customer

- Arranging payment either on the phone, via bacs, or direct debit

Skills Needed

- A high level of personal organisation

- An ability to work in a high energy, fast-paced environment

- Exceptional telephone manner and confident communication style

- Computer literacy

- Ability to follow a call script

- Able to work alone and as part of a team

About : Training/ Experience

As an entry level role, we do not require any specific sales experience within an insurance or office sector. Preferably you will have experience dealing with customers and will feel comfortable speaking on the phone. All training is provided from day one, all you need is confidence and a desire to learn. Additionally, as CIA is regulated by the Financial Conduct Authority, we have the responsibility to ensure our advisors are competent before we ‘throw them into the deep end’, therefore full script and product training will be provided.

Bonus Scheme

Within the Sales Department, all staff have the ability to be entered into the bonus scheme. In order to qualify, you will be required to complete a minimum of 3 hours overtime each week. This will then give you the opportunity to earn uncapped commission based on your sales and target each month.

Location

Boughton Leigh House, Brownsover Road, Rugby, Warwickshire, CV21 1AW

Hours

Early shift 09:00am to 5:30pm 2 days each week Between Monday - Thursday

Late shift 10:30am to 7:00pm 2 days each week Between Monday – Thursday

Fridays alternate each week either Early or Late Shift

2x Saturdays per month 9:00am – 2:00pm

3 hours a week overtime in order to qualify for the sales bonus scheme

Salary

Starting salary of £18,532.80pa + OTE (Between £3000 - £6000 pa)

Job Types: Full-time, Permanent

Salary: £18,532.80 per year

Additional pay:

• Bonus scheme

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends

COVID-19 considerations:
Full Staff Covid-19 Policy

Work remotely:

• No