Retail Travel Sales Consultant

☞ Fred. Olsen Travel

View: 103

Update day: 01-06-2024

Location: Dorchester South West

Category: Restaurant / Hotel / Tourism

Industry:

Job type: Permanent

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Job content

Fred Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice and value for money through our six distinct specialisms, covering land, river and sea to go along with the multiple high street travel agencies dotted around East Anglia and the South Coast. Fred. Olsen Travel is also the UK general sales agents for Star Clippers, Amadeus River Cruises and American Cruise Lines.

We continue to go from strength to strength and are now in a position to recruit a highly motivated and dedicated individual to join the Retail Travel Sales team in our Dorchester Branch. This is a rare and exciting opportunity for a customer service professional to develop their skills further and make a real difference to our customer base.


Are you motivated by delivering exceptional customer service?
Are you passionate about travel?
Do you embrace change and love to solve problems?
Do you regularly go above and beyond to improve the customer journey?

As the successful candidate you will generate sales of all Retail Travel products to our ever-growing list of clients providing a specialised travel service that’s tailor-made to customer’s requirements in line with our mission, statement and values.

Reporting to the Branch Manager your duties will include:

  • Liaising with customers in branch, and via telephone in regards to queries and bookings
  • Meeting branch and individual sales targets
  • Offering the customer a high level of customer care – adhering to service standards
  • Contributing in teams discussions and presenting new ideas to improve sales
  • To assist with arranging events and customer evening
  • General office administration

If you’re a team player who thrives off giving excellent customer service, have office skills and sales experience this could be the role for you! Travel industry experience is beneficial but not essential.

Fred. Olsen Travel always projects a professional image to its clients. Due to the working environment of this role, you will need to be highly flexible and able to carry out your work with confidence at all times.

Fred. Olsen Travel offers a range of company benefits including Pension Scheme, BUPA medical, Life Assurance and discounted holidays and cruises.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
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Deadline: 16-07-2024

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