Retail Store Manager Gloucester Rugby Store ( Elite Pro Sports)

Job content

Job Description Retail Store Manager
Overview:

We are looking for a result driven retail Store Manager to be responsible for the overall running of our Gloucester Rugby Store within the Gloucester Quays Shopping centre, with time required to cover muti sites within the Gloucester Region.

The Store Manager is responsible for managing the day-to-day operations of our retail locations. The Store Manager will oversee store staff and will be responsible for ensuring that all locations are running smoothly and efficiently.

The ideal candidate will have experience managing multiple retail locations and will be a strong leader with excellent communication and organizational skills. They will be responsible for ensuring that all locations are meeting sales goals and are able to enhance customer satisfaction.

Main Job Tasks, Duties and Responsibilities

• direct and oversee the recruitment, selection, training, and development of staff to build and sustain a high performing team.
• performance manage staff including appraisals, disciplining, counselling, coaching, motivation and mentoring.
• ensure compliance with all labour laws and regulations
• promote collaboration between staff members to develop a productive work environment.
• schedule and assign employees to meet operational requirements and maximize productivity.
• develop and implement processes to ensure follow through and completion of tasks.
• update and maintain financial records and reports including sales reports, banking, payroll reporting, expenditure.
• analyse and interpret reports to make sound business decisions and ensure sales and profit goals are achieved.
• monitor and analyse market trends and customer needs
• generate sales forecasts
• prepare and manage store budgets to meet financial objectives
• control expenditure and improve cost effectiveness
• monitor and maintain inventory levels
• ensure new merchandise gets to the sales floor in a timely manner
• coordinate contracts to ensure availability of merchandise and services
• implement and monitor loss prevention procedures to minimize shrinkage
• demonstrate in-depth product knowledge and maintain awareness of new products and services
• develop and implement business strategies to attract new customers, expand store traffic and increase sales and profitability
• maximize sales potential to meet monthly sales goals
• maintain a high standard of merchandising, placement, store signage and display
• oversee effective merchandise presentation
• determine advertising and sales promotions to market merchandise
• deliver excellent service to ensure customer satisfaction
• investigate and effectively address customer complaints and concerns
• initiate, implement and monitor operational and staff policies and procedures
• oversee safety and operational reviews
• ensure security of store and merchandise through the implementation of appropriate security systems and measures
• comply with safety, health and sanitation best practices and regulations
• develop and implement action plans to correct any deficiencies
• ensure compliance with company policies and procedures
• maintain quality assurance standards

Required Skills

• 3+ years of experience in a management role, overseeing multiple locations
• Proven track record of successful team development and leadership
• Excellent communication, problem-solving, and decision-making skills
• Strong organizational and time-management skills
• Ability to work independently and with a team

Preferred Skills and Qualifications

• 7+ years of experience in a management role, overseeing multiple locations
• Experience in the retail industry
• Working knowledge of point-of-sale (POS) systems and inventory management software
• Familiarity with loss prevention practices

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Management: 5 years (preferred)

Work Location: One location