Repairs Technician

☞ EXFO

View: 103

Update day: 15-05-2024

Location: Southampton South East

Category: High Technology Mechanical / Technical Electrical / Electronics IT - Software

Industry: Telecommunications

Position: Entry level

Job type: Full-time

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Job content

Under the supervision of the Group Manager, the Repair Technician’s main role is to analyze, repair and calibrate units that have been returned for repair. In some cases, the Repair Technician will also provide estimates and offer alternatives or make suggestions to customers via our Customer Service or Technical Support personnel.

The Repair Technician will also be responsible for documenting the repairs he/she has made, as well as ensuring that applicable repair procedures are followed, that units are returned within the appropriate timeframe, and that customers are satisfied with the repair/calibration service.

When required, the technician will also be expected to perform any other task related to this position.

Requirements

What we’re looking for :

  • Knowledge of optical and electronic components
  • Excellent understanding of analogue and digital electronic circuitry and technologies
  • Capability to quickly and efficiently diagnose the cause of faults in electronic and electro-optical equipment
  • Knowledge of SAP, Excel, Word and Windows will be considered assets

Technical Competencies

  • Customer-, action-, and results-oriented
  • Good analytical skills
  • Thoroughness
  • Highly responsible
  • Good communication skills (oral and written)
  • Proactive
  • Self-sufficient
  • Ability to work with others

Other Competencies

  • Appropriate training in electronics and/or optics or equivalent experience
  • At least one years’ experience in a similar position
  • Language requirements: English (written and spoken)

This is a permanent position.

EXFO is an equal opportunity employer

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Deadline: 29-06-2024

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