Repairs Manager

Job content

• Assist Head of Repairs contract administration of Prima Group repairs and maintenance (R&M) service, planned works programme and on DLO / contractor performance and review meetings and implementing corrective actions to ensure performance targets are consistently achieved.
• Supervision of Surveyors and Trade Supervisors, who in turn manage teams of operatives focusing on responsive repairs, voids and DMC / technical issues.
• Supervision of Contract Surveyor and annual planned works programme.
• Assist Head of Repairs on Planned and R&M budget management and control of expenditure through expert knowledge of schedule of rates, approval works orders and cost variations within delegated level of financial authority.
• Ensure that works for Damp Mould and Condensation are completed in line with the Policy and Procedure.
• Investigation of customer complaints and escalated complex technical issues including legal claims in line disrepair protocol.
• To carry out technical inspections and to provide support and second opinions / guidance to surveyors.
• Contribute to the out of hours support for the Group emergency repairs service where required.
• Provide regular supervision, appraisal, support and line management of surveyors and other repairs and maintenance staff members.
• To supervise and deliver the annual cyclical works (prior to paint repairs and painting) programme
• Contribute to the development of the Group Asset Management and Repairs Strategies
• Contribute to the procurement and tendering of works and services to the Group.
• Support the Head of Repairs in the development of policy and procedures in the areas of repairs & maintenance.
• To produce reports to senior management and board when required.
• Manage and control designated budget lines within agreed limits, including the preparation of project expenditure reports and budget forecasts.
• Manage the adaptation programme across all Prima stock.
• To undertake any other duties to achieve personal, team and organisational objectives following consultation with your manager.
• Undertake Health and safety and compliance duties as required
  
  

• Degree level qualification in a surveying or construction related field
• Full driving licence and use of a car for work duties
• Experience at Senior Surveyor / Repairs Manager level in a housing association, not for profit or public-sector organisation
• Experience of responsive repairs and the use of schedule of rates
• Experience of budget management and control
• Experience of contractor management
• Awareness Health & Safety in construction/CDM/ Risk Assessment.
• Experience of complaint handling
• Experience of dealing with disrepair claims would be beneficial
• Experience of managing an adaptations programme in a housing association, not for profit or public-sector organisation
• Experience of report writing specifications and schedule of rates
• Qualified to or working towards MRICS/MCIOB or similar professional membership would be beneficial
  
  

• Performance Driven
• Adaptable & Resilience
• Team focus
• Communication
• Self-Development
• Strategic thinking & Analytical Problem Solving
• Financial Acumen
• Strong commitment to customer service excellence
• Proactive approach to work
  
  

• Healthcare Scheme
• Salary Sacrifice Scheme for qualifying staff
• Pension Scheme
• 24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period.
• 35-hour week Monday-Friday
• Work Life Balance.
• Free parking on site
• To see more benefits, visit our website!