Rental Operations Agent
View: 108
Update day: 07-05-2024
Location: Exmouth South West
Category: Executive management Production / Operation
Industry: Staffing Recruiting Retail Financial Services
Position: Entry level
Job type: Full-time
Job content
Rental Operations AgentAre you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person’s needs? If so, this is the role you’re looking for!
You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do! Please note this is an annualised hours role which means you will work a certain number of hours over the whole year.
Key Responsibilities Of a Rental Operations Agent
- Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
- Providing excellent face-to-face customer service.
- Being a brand ambassador – positively promoting our products and services.
- Working towards targets to increase productivity and sales.
- Customer service experience
- Excellent communication skills
- Team-player
- Friendly, positive, ‘can-do’ attitude
- Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks – no two days will be the same!
- A full valid driving licence with 12 months’ experience
We Offer
Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers.
- 33 days holiday
- A Perkbox account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
- Employee discounts on car rental across Avis Budget Group (including Zipcar).
- Opportunity to earn monthly commission
Apply Now!
Deadline: 21-06-2024
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