Relationship Manager - Agriculture - Business Banking

GCB5 Agriculture Relationship Manager - Business Banking

Some careers offer brighter prospects than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Agriculture Relationship Manager

The role of the Relationship Manager in Business Banking is to acquire, retain and expand relationships with customers we want to bank within Business Banking. You will maximise profitably by identifying customer needs first and then recommending appropriate solutions for the customer to consider and accept. You will provide dedicated relationship management with accountability for business development, service, risk and operational delivery. Credit risk assessment is a fundamental element of this role.

In this role, you will:

• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC’s extensive network
• Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
• Effectively manage work and support resources to increase quality and time of client visits opportunities
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Build a strong understanding of the client’s business and industry to promote insights, enrich client conversations and deliver fair outcomes
• Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
• Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
• Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
• Keep abreast of developments, products and offerings from HSBC, competitors and market changes
• Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
• Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body.

Qualifications

To be successful in this role you should meet the following requirements:

• Experience working in relevant environment/s, i.e. Business Banking

• Proven ability in identifying and meeting customer needs
• Ability to gather, analyse and interpret comprehensive information and/or customer requirements in order to provide solutions that are commercially viable and sustainable.
• Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events, so that success can still be achieved
• A comprehensive understanding of risk management and proven experience of ensuring own/others’ compliance with relevant regulatory processes
• Influencing skills and ability to builds positive working relationships with our customers, colleagues and stakeholder
• Ability to complete a detailed strategic Business Review establishing key information relating to the business
• Ability to identify customer needs and make appropriate referrals or present suitable solutions through in-depth meaningful conversations.
• Understanding of Bank’s systems – including Browser Main Menu, Document Viewer, Excel, Word, Outlook and CALM.
• Understanding and experience in reading and interpreting of financial accounts and writing strong credit applications.
• Understanding of HSBC credit risk appetite as it relates to the segment

This role will cover North and Mid-Wales and there will be a requirement for some travel within the region. Flexible working options will be considered.

Knowledge of the Welsh language would be advantageous in this role due to 75% of the client base being Welsh speakers.

You’ll achieve more when you join HSBC.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

When joining HSBC Commercial Banking UK, you will become a valued member of our team, we take the time to get to know you and there will be many tailored development opportunities along the way to support your career to grow as much as you want. We can offer you a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity, shared parental and adoption pay, and support when you return to work, and a contributory pension scheme with a generous employer contribution. But this is only the start, we work closely with our colleagues to understand their life balance needs and we support them with several schemes and initiatives. We can’t wait to tell you about our ways of working, wellbeing agenda and our healthiest human system!

Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 2078328500