Recoveries Coordinator

☞ FIS Global

View: 107

Update day: 11-06-2024

Location: Wilmslow North West Altrincham

Category: Finance / Bank / Stock

Industry: Financial Services

Job type: Permanent, full-time

Salary: £21,000 - £25,000 p.a

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Job description

At FIS, our technology and our people are always moving forward. While working to continuously advance the way the world pays, banks and invests, our teams also advance their own careers.

About the Team

Interested in being part of a world-leading global payments business? FIS process almost 50% of payments on the UK high street, on a typical day, we process 36 million mobile, online and in-store transactions.

Our Collections teams provide support to our Global Business customers, managing accounts with a strong focus on cash collection, and aged debt clearance.

What you’ll be doing

You’ll be part of a high performing, fast-paced team who always strive to exceed cash targets and minimise loss whilst operating in line with FCA, DPA and Banking Code Regulations. This role is fast-paced working across multiple platforms with the aim to provide a first-time resolution service to all our customers.

Main duties of the role:

  • Manage several processes linked with Insolvency of customers with the aim of mitigating risk and reducing debt exposure
  • Work closely with internal and external stakeholders to manage the debt portfolio and reduce losses through proactive decision making
  • Accountable for the consistent performance of assigned Recoveries processes in meeting and exceeding daily, weekly and monthly objectives
  • Review of processes on a regular basis to drive a culture of continuous improvement and growth
  • Provide analytical views based on data and trends that drive informed decisions and strategy

What you’ll bring

  • Experience in managing merchant insolvent events
  • Understanding of wider Collection’s process
  • Previous exposure to working in a targeted driven environment
  • Verbal & written communication is a key part of this role, building effective internal and external business relationships.
  • Focused, proactive self-starter with good interpersonal skills
  • Good Microsoft Office Suite skills including Excel, Word and PowerPoint

Added bonus if you have:

  • Insolvency Qualifications
  • Experience working in a regulated company following the FCA, DPA, TCF & Banking Code Regulations.
  • Understanding around the BACS rules
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Deadline: 26-07-2024

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