Receptionist (Part Time) Temporary Position to cover Maternity Leave

☞ Forbo Flooring UK Ltd

View: 107

Update day: 07-05-2024

Location: Ripley East Midlands

Category: Civil / Construction Part-time

Industry:

Job type: Part-time, Temporary

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Job content

Job details
Posting date:
14 June 2021

Hours:
Part time

Closing date:
14 July 2021

Location:
Ripley, Derbyshire

Company:
Forbo Flooring UK Ltd

Job type:
Temporary

Job reference:

To apply please contact us on:

01773 744121

Summary


The Company
The Flooring Systems division offers a broad and attractive range of environmentally friendly natural linoleum, high-quality vinyl floors, entrance matting systems for cleaning and drying shoes, carpet tiles, needle felt, and Flotex, the washable high-tech textile flooring. Thanks to their excellent technical properties and attractive design, these flooring products are invariably the first choice for public buildings, department stores, hospitals, and other healthcare facilities, schools, libraries, commercial and office spaces, leisure centers, shops, hotels, restaurants, and cafeterias as well as for applications in the residential market. With a market share of about 70 percent, Forbo is the world leader in linoleum.
Flooring Systems also provides ready-made adhesives for floor covering installations, parquet flooring, and ceramic tiles, leveling compounds for the construction industry as well as liquid floors under the trade name Eurocol.

The role:
The position is part-time 23.50 hours per week with an option to work either 08:00 am to 12:45 pm Monday to Friday OR 12.30 pm to 5.15 pm Monday to Thursday and 12.30 pm – 5 pm on a Friday. In this role you will work on site at Ripley at a large work station in the reception area which is protected by COVID safety screens. In this role you will answer and transfer all incoming calls to our 4 UK sites. The receptionist is required to manage all of the calls efficiently and effectively whilst demonstrating a high level of customer service. At the present time due to COVID-19, visitors to site are restricted but where we do have an exception, the receptionist is responsible for providing a professional welcome and confirming visitor details.

The successful candidate should:
  • Have experience in managing a busy switchboard. Experience of using an Avaya switchboard would be advantageous.
  • Be able to provide a high level of customer service to both internal employees and external customers over the phone, via email and face to face
  • Have the ability to multitask and prioritise
  • Have a good command of the English language
  • Be flexible to cover full time for holiday and sickness cover
  • Be computer literate in Microsoft Excel, Microsoft Word and Microsoft Outlook
  • Knowledge of SAP, but not essential as training will be given.

Key responsibilities for the position include:
  • Answer and direct all incoming calls quickly and effectively so that the customer and colleagues are put through to the person or department that they require.
  • To be first point of contact for all visitors and guests to the site (currently limited due to COVID-19).
  • To manage all incoming post and to ensure all outgoing mail and packages, including relevant paperwork, are prepared and ready for collection by the appropriate postal service.
  • Ensuring the phone directory is always kept up to date
  • Managing meeting room bookings
  • Main point of contact for managing the Ripley site work wear for all operations staff
  • Opening/locking up the reception area
  • Communicating and handing over effectively each day with the other receptionist
To apply for this position, please forward your cover letter explaining why you are suitable for the position, along with a current CV to Michelle Hyde at hrukadmin@forbo.com. An interview and psychrometric testing will be required for this position.

To apply please contact us on:

01773 744121

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Deadline: 21-06-2024

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