Receptionist

View: 102

Update day: 01-06-2024

Location: London

Category: Administrative / Clerical / Assistant

Industry: Healthcare

Loading ...

Job content

Being the front of house to the EGA Wing, screening patients for COVID-19 and directing patients to the correct location in line with their appointment.
Monitoring waiting lists to schedule procedures and appointments for patients in a timely and effective manner. This may involve liaising with clinicians to coordinate with hospital capacity.
Scheduling and coordinating staff COVID-19 screening tests.
Monitoring and keeping track of visitors entering the building and respective wards.
Working in the Maternal & Fetal Assessment Unit to schedule walk-in appointments for emergency cases and managing outpatient clinics.
Organising and distributing discharge paperwork to external practitioners and community midwifery teams.
Answering phone lines to assist with patient queries.

Essential criteria

Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
Knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment.
Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act

Desirable criteria

NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.

Essential criteria

Experience of working in a nonroutine environment, with demonstrable evidence of being able to respond to queries and deal with unpredictable situations as they arise (acquired through experience and/or training to Vocational level 3 or equivalent).
Experience of working in a customer facing environment, with knowledge of a comprehensive range of administrative procedures.

Desirable criteria

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Loading ...

Click to apply for free candidate

Loading ...