Receptionist

☞ Euro Garages Ltd

View: 105

Update day: 04-06-2024

Location: Blackburn North West

Category: Administrative / Clerical / Assistant

Industry: Retail

Position: Entry level

Job type: Contract

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Job content

Role:ReceptionistLocation:Blackburn, BB1 2FD- Office BasedContract:Full-Time Hours / Permanent ContractSalary:£11.00 per hourWhat will my role look like?We have a new opportunity available for a Receptionist at our EP Group Business Centre located in Blackburn!EP Group Is One of the UK’s Leading Privately Owned Real Estate Investment Companies, we lease office space and other real estate properties to our clients across the UK. Our Blackburn Business Centre accommodates various companies under one roof and we provide excellent business and administration services to our clients who lease our office space.As a Receptionist, you will be responsible for the reception & administration services for the Business Centre, this includes the day-to-day operations involved in running the building, accommodating new tenants, being a point of contact for general queries, problem solving and providing an outstanding customer service experience to our clients.You will be the go-to advocate for all office related services such as office facilities, parting permits, security passes, postage and much more. We are looking for a professional and pro-active people person who has strong customer service and administrative experience.This is a full-time, permanent position working Monday-Friday / 8.00am - 17.00pm.What would my main responsibilities be?
  • Managing new tenant occupation and office related support such as IT equipment, telephone equipment, desk space and cleanliness to ensure a smooth, hassle free and professional welcoming to our new tenant
  • Issuing licence agreements and uploading new tenants onto our systems, advising on invoicing and deposit processes
  • Ensuring all new tenants have been given appropriate welcome packs, health & safety training and manuals and are confident with our EP Group procedures
  • Building and maintain strong relationships with tenants on both a formal and informal basis (including giving potential tenants a tour to introduce them to the facilities and explain tenancy agreements available)
  • Managing the main reception switchboard, handling and transferring calls / emails / queries to our tenants
  • Managing the main reception, meet and greet visitors and clients, providing refreshments and ensuring they are dealt with professionally, courteously and promptly
  • Managing all office facilities such as postage & franking / car park passes / alarm systems / ID badges
  • Overseeing the cleanliness and standards for the building, raising any areas of improvement to the cleaning department
  • Handling general queries and troubleshooting issues relating to IT / telephones / internet / office facilities ect
  • Conducting client rent reviews, issuing invoices and chasing outstanding payments
  • Identifying opportunities to enhance our business services to encourage collaboration and interpersonal relationships with our tenants such as networking events / meals ect
  • Handling complaints and issues through to completion
  • Creating weekly & monthly reports relating to finances, tenants and other reports as per request
  • Providing general administrative support as per requests
This list is not exhaustive and may be added to or amended from time to timeCandidate Requirements
  • Minimum 2 years receptionist / administration experience
  • Extremely professional with strong people / interpersonal / customer service skills
  • Strong organisation & prioritisation skills with the ability to work across various tasks simultaneously
  • Pro-active and efficient, able to manage your own time and workload with little supervision
  • Experienced in working on word / powerpoint / excel / systems
Apply today to start your fantastic career with the EP Group!
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Deadline: 19-07-2024

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