Public Area Cleaner

Who are we?

Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.

Join our exceptional team

We are currently looking for exceptional people to join our team and have a great opportunity for a Public Area Cleaner

As a Public Area Cleaner you will be expected to ensure the hotel public areas are cleaned and checked to the highest standards at all times, reporting any maintenance problems.

The ideal candidate would have some cleaning experience and have excellent attention to detail. Communication and organisational skills are key to ensure the excellent standards are met.

Key Responsibilities of the role:

• To clean public and back of house areas. Ensure all cleaning in the designated areas is carried out to the Company standards.
• To report any defects found in corridors or public areas to the supervisor or manager.

• Be able to deal with any reasonable requests from guests in a professional manner.
• To deal with guest complaints in a friendly and efficient manner while communicating with manager or supervisor to ensure guest satisfaction at all times.
• Working and cooperating with colleagues to enhance the guests experience at all times.
• Follow and maintain Health and Safety standards
• Be energy efficient within the department, turning off lights, equipment etc when not in use.
• Continually develop new knowledge and skills to ensure best practice service delivery.

Requirements of the role

• Be Self-motivated as you will on occasion be working alone to meet your productivity and standard targets.
• Flexible – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends
• Be standards driven to meet the cleanliness levels required.
• Have good people skills – to greet guests that you see and to work well in a team.

What do we offer?

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
• Food and Beverage discounts at all our hotels
• On-going incentives and rewards
• Opportunities to move between hotels and grow with the group
• Meals on duty

More about us:

Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British – fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.

When you’re perusing the Eastbourne hotels, there isn’t any finer than this beautiful listed Victorian building near the promenade. The Burlington Hotel offers you views of the seas whilst you enjoy the restaurant or bar and lounge. Enjoy the sea air as soon as you step out of the front door and relax fully into your seaside holiday.

With 159 bedrooms available which include; standard single, sea view single, standard double, standard twin, sea view double, sea view twin and superior sea view twin. All ensuite for the most comfortable stay.