Telephonist & Admin Support Assistant

☞ University of Kent

Ver: 106

Dia de atualização: 11-06-2024

Localização: Canterbury South East

Categoria: Administrativo / Escriturário / Assistente

Indústria: Education

Tipo de empregos: Full-time, Permanent

Salário: £20,130 - £21,814 a year

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Conteúdo do emprego

We are seeking a bright and enthusiastic individual with excellent communication skills to join our busy Estates Telecoms team, which handles over 70,000 calls annually as well as a variety of administration tasks. Team members within this small, supportive team work efficiently to answer all calls to the main University switchboard, handling each enquiry with a calm and confident manner and excellent customer service skills.

We require a self-motivated Telephonist and Admin Support Assistant to start ASAP. This post will suit someone who can work well with minimum supervision and learn quickly.

The successful applicant will have excellent communication skills, including the ability to remain calm when dealing with difficult callers and good levels of literacy and numeracy. Experience of working in a customer service environment is beneficial.

Please note: August and September are busy periods within this role and some degree of flexibility around working hours and holidays will be required to meet demands, including the possibility of some weekend or evening working.

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Data limite: 26-07-2024

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