Sales Administrator

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 58,000 staff across a network of more than 1000 independent companies in over 54 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Please note this is a full time position working Monday to Friday 09:00 - 17:00.

We are looking for an experienced Sales Administrator to join the team to support and deliver sales and business development activities including the management of incoming sales enquiries.

Main duties to include:

• Respond and administer sales enquiries coming into the business primarily for the cosmetics and detergents categories.
• Where appropriate, turn these sales queries around including the raising of quotations and on- boarding of new customers.
• Be an internal resource for the creation of proposals and quotations.
• Ensure client project paperwork is returned and completed in a timely manner.
• Deliver and support the client / project handover between the sales and operational delivery team.
• Provide sales and administration support to the Business Development Manager and wider Sales & Accounts team as required for various aspects of business development.
• Liaise with Eurofins intercompany partners to establish and confirm schedules and test options.
• Track all enquiries and key customer data in a timely, efficient and organised manner. Assist in highlighting trends and opportunities.
• Provide a high level of internal and external customer care.
• Provide any necessary data or reports to the sales and management teams.
• Support in the development of CRM systems.
• Support in the planning and delivery of marketing, exhibition and event activity.
• Attend as requested exhibitions and events.

• 2 years’ experience in customer service role.
• Proficient in Microsoft Office including MS Word, Excel & PPT.
• Effective communicator both written and oral, be able to communicate to different levels within the business and to gain the confidence of the client.
• High level of attention to detail.
• Experience of using CRM software systems would be an advantage.

Benefits

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Holiday Purchase Scheme
• Life Assurance (4 times annual salary)
• Company Pension Plan
• Employee Assistance Programme – 24/7 confidential support.
• Free car parking
• Worldwide career opportunities
• Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

What Happens Next

Our people are the backbone of what we do, so it’s incredibly important we find the right individuals to join us. As a potential new recruit you’ll be invited to meet the team to give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Application Tips

It’s really helpful for our Recruitment Team if you include a full up to date CV, your current location and a contact number so we can talk to you about our exciting opportunities. Please also detail your current Right to Work status in the UK.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.