People Advisory Services - Senior Manager - Learning and Development (Financial Services)

Learning and Development - Senior Manager - Financial Services

We are proud to partner with the world’s leading financial services organisations, harnessing the power of their people and enabling them to perform at the best.

Transforming the world of work, together we are:

• Revolutionising employee experiences
• Innovatively building capability and learning solutions
• Redesigning organisations, evolving cultures and driving behavioural change
• Successfully navigating a dynamic and complex regulatory change environment

There has never been a more exciting time to be working with our clients on the people agenda. We are delighted to be inviting new members to join our fast-growing tea, EY Workforce Advisory (WFA) as we build a Better Working World.

To do this, we bring creativity, science and world-leading financial services insight to create engaging and impactful learning to our clients in the world’s largest Banking, Wealth and Asset Management Frirms and Insurers.

We create learning and advise our clients on their learning strategy, skills gaps, learning pathways and learning functions. With reskilling and learning a key component of all significant transformations, we create end-to-end solutions for our clients to revolutionise the learner experience, increase the success of their transformation and sustain behavioural change. We create and develop innovative and exciting learning programmes for our clients to help manage risk, adapt to regulatory change and embrace new ways of working and technologies.

We are a fast growing, innovative and entrepreneurial team. We seek collaborators, thinkers and those seeking an opportunity to join a fast-moving environment. We offer opportunities to help our clients build a better working world and the ability to guide clients to imrpvoe the skills and learning offering for their people.

Our team’s purpose: Creating a better lasting, positive impact for our clients and society, by putting people at the heart of building a Better Working World.

As a member of Workforce Advisory, you will work as part of our growing team to:

• Contribute to and lead workstreams across a diverse range of complex engagements in the financial services sector
• Design and create innovative insights for clients, adapting methods and practices to fit client needs
• Proactively manage stakeholder relationships, building trusted relationships with clients
• Identify new opportunities, contribute to preparation of proposals and wide business development activities
• Manage the operational aspect and risk management of client engagements
• Coach and provide learning opportunities for junior team members
• Contribute to delivery of wider strategic goals across WFA and participate in initiatives that support the growth of the firm as a whole

With a specific focus on learning, you will:

• Lead, develop and deliver learning and Workforce Advisory programmes of work, with our account teams and other practice areas (standalone or as a part of larger transformation programmes) in areas such as (but not exhaustive):
  • Designing and building the learning function of the future
  • Developing learning strategies (at enterprise level or specific transformation programme level), including learning technologies, and subsequent execution
  • Designing and executing learning solutions - including the desing, development and deployment of learning assets (digital and non-digital)
  • Driving strategic change and organisation performance through learning initiatives (including learning analytics)
• Lead and manage complex learning projects and programmes of work including managing teams of employees, stakeholders, third part providers and learning design teams
• Be responsible for ensuring high quality client deliverables and seeting quality expectations with the team
• Lead pursuit and delivery teams to deliver client projects and business development activities to ensure quality and operational excellence for our teams
• Leading on the development of propositions and learning solutions for clients in the Financial Services sector on a range of different topical areas such as sustainability, emerging technologies, risk management and regulatory changes
• Assuming responsibility for the development of team members and responsibility for different initiatives
• Bring your innovation, understanding of the industry and latest trends to ensure the delivery of market-leading, relevant and targeted solutions and content rich thought leadership to clients.

Skills And Attributes For Success

• Authenticity and strong personal impact, able to influence and persuade stakeholders to gain support for major changes and key decisions
• Ability to navigate ambiguous and complex relationships and contexts
• A growth mindset and a desire to challenge established practices
• Ability to lead complex projects or programmes of work using an Agile approach and adapt to changing requirements or inputs
• Skilled in leading workstreams, facilitating and working collaboratively with team members, and empowering teams to maximise performance
• Resilience and ability to work under pressure to deliver pragmatic solutions; confidence and ability ro recognise and manage potential chalelnges during client assignments
• Creative thikning, using agile methods and innovative approaches to tackle complex problems and to deliver insightful practical and sustainable solutions

To qualify for this role, you must have:

• Established core consulting skills gained through working in a professional services firm, global consultancy, niche consultancy or an in-house role with exposure to large-scale programmes of work
• Experience architecting learning solutions, including analysis, design, content development, and train the trainer, to ensure measurable outcomes within large, complex organisations
• Experience of managing learning vendors alongside internal and/or client teams/stakeholders to drive target outputs/outcomes
• Experience leading large-scale pursuits or business development activities for clients
• Leading on the building of relationships with senior stakeholders across the Financial Services sector

Ideally, you’ll also have:

• Experience of working across financial services: banking, insurance, and wealth and asset management
• Relevant degree-level education and/or professional qualifications.
• Understanding of change management and communications strategies

Further information about EY
EY is a leading provider of business advice and services to clients in the financial services to clients in the financial services industry, working with some of the biggest names in the sector to address challenges posed by customer trends, market conditions, competition and regulators, and delivering real, sustainable change.

As we strive to build a Better Working World, our culture promotes providing you with the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And, with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer a reality.

We offer a competitive remuneration package where you’ll be rewarded for yours and team performance. Our comprehensive Total Rewards package includes assistance for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal prioritities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

A little more about EY WFA, Financial Services

People Advisory Services (PAS) harnesses the collective power of all of our people-related services into a single, integrated, global sub-service line of over 10,000 people delivering over $1.4bn in revenue.

As a growing team in PAS, WFA is uniquely and strategically positioned to advise financial services leaders on their people agenda in the face of increasing disruptions, an ever-changing workforce and evolving business landscapes.

EY is dedicated to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply Now.