Mortgage Consultant

Conteúdo do emprego

We are looking for a Qualified Mortgage Advisor to join within the East Kent Region working in our well known Estate Agency brands. OTE £35k

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers` experience throughout the mortgage process.

You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor

• Competitive Salary OTE £35k
• Superb training and development programme with career progression opportunities
• Uncapped commission
• Leads generated from our colleagues in Estate Agency.
• Quality and Loyalty Bonus
• Group Discounts on Property Services.

Main responsibilities of a Mortgage and Protection Advisor

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required to be a successful Mortgage and Protection Advisor

• Hold CeMap or industry equivalent qualification.
• Able to generate new business in a target driven environment.
• Outstanding customer care / customer service experience.
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).
• A Full UK driving licence and access to your own vehicle.

Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

MS00344

Mortgage & Protection Consultant

Financial Services

Countrywide

Overview

We bring people and property together: “Whatever you need, we have the expertise and the network to help. Property can be complex so that’s why we’re here – to help you realise your goals, and turn your dreams into a reality”.

About the role

We want our people, customers and investors to be proud of us. By 2023 we will be:

• The most recommended company in the property sector

• Recognised as one of the best places to work in the UK

• Transforming the reputation of our industry

• Celebrated for excellent sustainable financial performance

Your responsibilities will include:

• Selling products based on providing clients with a full advice and recommendation service

• To refer, when appropriate, clients to our Company’s in house conveyancing and surveying business, and generally support all parts of the Group’s business as appropriate.

• To sell Wills based on providing clients with guidance specific to their needs.

• Ensure all advice is given on the basis of a full and detailed fact-find, which complies with Company standards and the requirements of the Financial Conduct Authority, ensuring that all advice given is fully documented to Company Business Advice Standards (condensed)

• Ensure management information is provided on a timely basis and as required by line management (condensed)

• To undertake any additional tasks as set from time to time by the Company

Who we’re looking for

How we work is just as important to us as the work we do. So, we have certain core behaviors that we look for in everyone – they help to define what makes us different:

Teamship: As individuals we do a fantastic job. As teams, we can move mountains.

High energy and drive: You have the self-motivation to set high standards and embrace new challenges. Your passion for moving ahead – and bringing people with you – makes everyone feel part of something special.

Results driven: You fully understand required outcomes and you make them happen by employing the resources, tools and actions that will deliver the right results, at the right time.

Customer Focus: You create an outstanding and consistent customer focused culture which delivers a great customer experience.

Commercial Awareness: You stay up-to-date on daily happenings and developments in the business and commercial world. You understand the market in which we operate, seek to maximise opportunities, grow market share, promote cost efficiency and deliver profitability.

Your skills and experience

• Minimum 4 GCSE’s Grade C or above including Math’s and English (or equivalent)

• CEMAP 1 Qualification and product knowledge prior to advising clients – provided by ourselves if you don’t have it already.

• Full mortgage qualification and competent status achieved within 2 years of entering Financial Services sales role

• An understanding of the Company’s Training and Competence Scheme

• Ability to demonstrate a stable background with no more than 3 voluntary job changes within the last 5 years.

• Able to demonstrate a high degree of personal integrity and honesty i.e. no adverse references from previous employers, no CCJ’s or other financial problems

• Professional image portraying confidence, organised individual, able to make things happen smoothly

• Tenacious, proactive individual, able to work without close supervision, but as part of a team

• A target driven and results orientated individual

Why join us?

At Countrywide, our passion for property and strong focus on people set us apart. We don’t see buying, selling, renting and letting as processes – for us, they’re all about important, life-changing moments. This is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we’re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.

We offer full induction training as well as support for your ongoing development and progression. That will include informal training programmes as well as more structured learning initiatives. It’s all about making sure you get the satisfaction you need to be at your best.