Graduate Applications Engineer

Department Formulated Products

Employment basis Full-Time, Permanent

Location Hammersmith, London, UK

Salary Competitive package

Siemens Process Systems Engineering (SPSE) overview

Siemens Process Systems Engineering is the leading supplier of Advanced Process Modelling software, services and solutions to the process industries. We help our customers to apply advanced process models based on our gPROMS platform technology for digital process design and operations. This enables them to explore the process decision space rapidly, reduce uncertainty and risk and make better, faster and safer design and operating decisions through deeper understanding of their processes.

Currently employing about 280+ employees worldwide, S-PSE has a well-established reputation for thought leadership and technology innovation, achieved via a substantial R&D program spanning more than two decades. Following its recent acquisition by Siemens AG, the company is now embarking on a major further expansion of its R&D and business development activities.

SPSE is a Gold Corporate Partner of the IChemE and in exchange, you will join our accredited training scheme that offers you a work-based training program that combines formal training, structured on-the-job learning experience, mentoring to gain practical working experience and development to progress being a Chartered Engineer.

Position overview

The Applications Engineer role is a varied position which involves working with our product development team, communicating with our clients on the technical aspects of a project and applying gPROMS Formulated Products for a wide variety of applications.

Your duties and responsibilities will include:

• Help existing and potential customers apply SPSE’s mechanistic modelling tools to industrial cases
• Able to support customers in their application of the products and work with the sales team to deliver growth
• Development and delivery of hands-on workshops to existing and potential customers
• Managing post-sales customer interaction to enable growth
• Support of existing customers in their application of SPSE products via the SPSE Helpdesk
• Product enhancement; identification and tracking of bugs encountered while working on customer applications.
• Gathering of requirements, user feedback and enhancement requests from customers and prospects to provide input into product roadmaps.
• Work with product experts and customers to develop supporting materials of (video) tutorials of workflows involving modelling and experimentation.
• Preparation and delivery of presentations, software demos and generic training material.
• Development of success stories for customer presentations to SPSE and external events.
• Business development and lead generation through presenting at and attending events, trade shows, consortia meetings, webinars etc.
• Pro-actively instigate new discussions within accounts and prospects to enable SPSE to understand and discover customer goals and challenges relevant to opportunities for SPSE.

Required education and skills/experience

• A First or 2:1 Master’s or PhD degree in Chemical, Biochemical, Pharmaceutical or Mechanical Engineering or a related discipline.
• Self-motivated individual capable of building strong technical relationships with major customers, and who has strong oral and written communication skills along with excellent process, industry and technical knowledge.
• Experience of carrying out first-principles modelling.
• Experience with gPROMS®, SPEEDUP®, ACM®, Dymola® or another equation-oriented modelling tool is advantageous but not essential.
• Programming (FORTRAN, Python, C, C++) and CFD/DEM experience is helpful, but not necessary.
• Ability to take on challenges and work independently as well as in a team.
• Ability to understand customer requirements, build relationships and focus on generating commercial value.
• Knowledge of the formulated products industries (particularly pharmaceuticals and food) and appreciation of the manufacturing processes typically employed in the manufacture of formulated products is of benefit.

What we offer you

As a SPSE employee, you will benefit from:

• Flexible working
• 26 days of holiday per year, plus 8 days of statutory Bank Holidays
• Company pension
• Medical insurance
• Group life assurance
• Comprehensive Graduate training programme
• Excellent career development
• Cycle-to-work scheme
• Perkbox discount platform
• Great office environment, with free fruit, coffee and biscuits, and regular social events
• Reimbursement of professional registration and cost of professional books
• Internal coaching sessions with a Professional Coach

SPSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.