Enterprise Product Manager

Conteúdo do emprego

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

In our globalizing economy the availability of skills and expertise is becoming more and more distributed. Within the Enterprise Solutions and Platform Management (ESPM) team we enable EY people to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want.

As a Product Manager within ESPM, you will be responsible for assigned products in our Collaborations Solutions portfolio. As a key member of the team, reporting directly to a Senior Product Manager, you will be helping the team grow and deliver the Collaboration Solutions vision across the globe.

We expect thought leadership, to help us develop existing capabilities, and where appropriate transform them to position Collaboration Services as an innovator for our +300k customers across 170 countries.

We work in a highly collaborative manner with a highly matrixed team, located globally. You will:

• Drive measurable and sustained growth across Collaboration Solutions.
• Deliver best in class products that drive positive employee experiences and increase employee productivity, and wellbeing.
• Help solve our business challenges by identifying, designing, and implementing Microsoft solutions
• Be known for your "client-centric" approach and delivery excellence
• Champion differentiated service models and outcomes for our customers
• Leverage offshore and near-shore sales, solutions, and delivery capabilities to produce results.
• Lead with a diverse mindset, EY Values, and a strong focus on the development of your team and those around you
• Partner with Business Relationship Management representatives to achieve both strategic and operational targets for service and growth across the various regions in which EY operate
  
  

Essential Functions Of The Job

The Product manager reports to the Senior Product Manager and:

• Create and articulate an inspiring vision for the areas you are directly responsible for
• Seek and analyze data from a variety of sources to support decisions and to align others with the organization’s overall strategy
• Apply a creative approach to developing new, innovative ideas that will stretch the organization
• Leads the creation, design and deployment of collaboration solutions products assigned to them.
• Product managers have end-to-end responsibilities for the services that they are driving.
• Supports or directs the overall product strategy and long-term roadmap utilizing resources in the Service Adoption, Enterprise Architecture, User Experience, and Operational Engineering teams.
• Supports or directs first of a kind and pilot delivery projects utilizing resources from a matrixed team of global resources.
• Directs reporting of product utilization and continuously drives for improved adoption and user experience of the product.
• Proactively researches and evaluates feasibility of any new technologies that may improve their product.
• Partners with other Product Managers within ESPM to align product roadmaps and service and optimize overall user experience.
• Partners with the Deployment team to prepare business change material and product industrialization.
• Manages the vendor(s) and internal teams that support the product to provide optimal service
• Supports or directs security and risk compliance for their assigned product
• Plans, budgets, initiates and/or sponsors investment portfolio items to deliver new product features and deploy the product.
• For assigned product roadmaps, they will ultimately be accountable for the timely delivery of the investments within the approved budget.
• Part of the role will require you to effectively partner with our key vendors such as Microsoft, Zoom, Cisco and others to achieve the best possible business outcomes.
  
  

Knowledge and Skills Requirements:

• History of working credibly with senior stakeholders
• Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or escalating issues using advanced oral and written English communication skills.
• Strong verbal and written skills including strong cross-cultural communication and the ability to draft effective communications
• Ability to work with people in a variety of cultures, countries and time zones
• Utilizes all aspects of Emotional Intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others.
• Can work in multiple product areas
• Knowledge and proven experience of the Microsoft Office 365 eco-system
• Proven experience in Product Management
• Passionate, committed and determined
• Comfortable with ambiguity and uncertainty, with the ability to adapt nimbly and lead others through complex situations
  
  

Other Requirements:

• The role may also require the periodic allocation of additional time on the job to support multiple demands and escalating issues and some travel to support change or planned project activities.
  
  

Job Requirements:

Education:

• Bachelor or Master degree in Information Technology or Business Management
  
  

Experience:

• Approximately 10 years of experience in a technical lead, product management or service delivery role
  
  

Certification Requirements:

• N/A
  
  

What We Offer

Our comprehensive rewards package includes support for flexible working and your career development.

We offer support, coaching and feedback from engaging and interested colleagues; opportunities to develop new skills and progress your career and opportunities to innovate and be highly creative in your approach to your role. EY is committed to being an inclusive employer. We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your personal priorities.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  
  

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

What We Offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  
  

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.