Proposition Manager – AXA Health App

☞ AXA UK

View: 102

Update day: 07-05-2024

Location: Royal Tunbridge Wells South East

Category: Production / Operation Marketing / PR

Industry: Financial Services

Position: Mid-Senior level

Job type: Full-time

Loading ...

Job content

At AXA Health, we’re AXA’s UK health and wellbeing specialists. We believe in Feelgood health, helping people be the best version of themselves, whatever that means to them. The Proposition Manager – AXA Health App will own creating a holistic experience for customers using the AXA Health app. You’ll mix time spent in our either Tunbridge Wells or Bournemouth offices (subject to government guidance) with working from home available for the rest of your week. This is a permanent job and we’re happy to talk flexible working. We’re proud to be 24th Glassdoor Best Place to Work 2021 and one of the Times Top 50 Employers For Women 2021. The Proposition Manager – AXA Health App is responsible for how health and wellbeing propositions are featured in the app, according to category briefs, taking into account key features. Own and develop app proposition roadmap to deliver value to the customer and AXA, in alignment with category plans, in collaboration with a multifunctional team. Work with category leads and stakeholders to agree final designs prior to development. Use customer insight, customer feedback and market trends. Analyse data on propositions such as sales, retention, proposition mix and customer profile to identify key trends, risks and opportunities. Ensure delivery of app proposition developments within agreed timelines and budget. Present at senior stakeholder meetings, clearly communicating future strategy including rationale based on insights, trends and competitor insights. Build team capability through shared learning. Quality assess risk assessments. Drive engagement with clinical governance to sign off product or partner.

More About You

We’re looking for someone with transferable proposition / product management experience. Strong analytical capability, problem solvingand numerical skills. Customer advocacy. An outstanding communicator, both written and verbal, with excellent stakeholder managementand influencing skills. Ideally, you’ll have worked in an app environmentbefore.

Additionally, we’re looking for:
  • CX experience
  • Marketing skillset and knowledge
  • Storytelling skillset with experience in crafting narratives for senior and non-technical audiences, able to bring them along the journey
  • Presentation skills (written, verbal and formal presentations)
  • Organised and self-motivated
  • Good commercial awareness
  • Cross functional management
  • Ability to understand complexity and deal with ambiguity
  • Resilient, able to thrive in a pressurised environment
  • Health and wellbeing experience useful, but not essential

    With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

    But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

    You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

    Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

    AXA Health is the UK healthcare specialist for the AXA Group.

    Whatever our customers’ health goals, we help them get there. That could be getting someone physio for an injury that’s holding them back, or finding them the right specialist to take their treatment forward.

    Our team are experts in their fields: from experienced cancer nurses to pioneering data analysts; from our highly respected customer service team to our wide-ranging in-house team of clinicians. We all work together to be the best we can be.

    What We Offer

    When you join us, you’ll find an open environment, where everyone is encouraged to be true to themselves. We listen to one another and keep our minds open, so that we can challenge our perspective and grow our knowledge. We’re always ready to question the status quo, and stand up for what we believe in, because we want to make a difference to the lives of customers everywhere.
    • Competitive salary dependent on experience
    • Annual bonus based on yours and business performance
    • Generous contribution-based pension scheme (company pays up to 12%)
    • 28 days holiday plus Bank Holidays
    • Private Health Cover
    • Life assurance (10 x base salary pay-out)
    • Special leave for emergencies, bereavements, family planning
    • 3 Days Volunteering/Charity Days
    • Access to AXA Doctor at Hand, an online virtual GP service with appointments by either video or phone call
    • 24/7 mental wellbeing support (through Thrive app)
    • Dedicated financial information (through AXA-paid Nudge)
    • Discounted shopping vouchers scheme
    • Free LinkedIn Learning access
    • Generous enhanced parental/adoption leave
    • Opportunities for secondments and sabbaticals
    • Excellent AXA discounts (car insurance, house insurance)
      • At AXA, we’re proud to be committed to equal opportunities and welcome applications from all backgrounds. In order to apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying, please send an email to jennifer.manuel@axa-uk.co.uk

    • Loading ...
    Loading ...

    Deadline: 21-06-2024

    Click to apply for free candidate

    Apply

    Report job
    Loading ...
    Loading ...

    SIMILAR JOBS

    Loading ...
    Loading ...